BDC Agent
BDC Agent
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Job Description
Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. Wereseeking top Business Development talent to help grow our business and keep up with the high demand.
Who We Are
The BDC (Business Development Center) is an integral and everdeveloping piece of the Findlay Honda community. This department is the heart of the dealership. We are the first stop for any guestinquiring with Findlay Honda and we have a direct impact on their first impression as well as every aspect of their initial experiences. We control the flow of sales service and general guest services and we keep our clients happy engaged and informed at all times.
The Team
With an emphasis on unity and a focus on growing the performance of Findlay Honda in every aspect this team is meant to be creative and flexible. Although the day to day may seem routine to some looking at the big picture and utilizing our individual skills and abilities to constantly improve is at our core. We will conduct ourselves professionally and humanly and we will never lose sight of our principal focus: serving the guest. As a member of this team you will find yourself in an environment that allows for open discussion personal growth and a harmony of work and life.
The Job
As an agent of the BDC you will be responsible for an array of tasks ranging from appointment setting and upselling service to conflict resolution and troubleshooting. You will complete a daily blend of outgoing phone calls emails and text messages matched with incoming inquires that you will organize and track from opening to closing. Your income will be set but there will be unlimited earning potential rewarded for high productivity. Your key focus is to drive business to Findlay Honda in a clear and inviting manner. You will not sell the experience; you will invite the guest to be a part of it!
Benefits:
- Paid Training
- Generous incentive and bonus programs
- Paid Vacations
- Medical
- Dentaland Vision insurance
- 401K
- Optional yoga ballchair
Responsibilities:
- Assist withinternet business developmentlead management
- Expect to utilize CRM daily and log incoming traffic
- Generate appointments and quotes by means of proactive outbound prospecting and lead activity management
- Assistcustomers in appropriate vehicle selection be the product expert & sounding board
- Direct customers to product information resources including those available on the internet
Qualifications:
- A glorified selfstarter.
- Flexible comfortable with change and open to new ideas.
- Someone who is conscious of personal goals and always striving to improve themselves.
- Interested in peoples stories and empathetic to them.
- Organized creative and confident in their abilities.
- Proficient in Microsoft Word Excel Google Docs EMail and Text.
- Fluent in English both in writing and speaking.
- Bilingual is a plus but not a necessity.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
