Computer Support Technician
Computer Support Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Details
Description
Summary
The Computer Support Technician maintains and services the essential technologies deployed throughout the organization including public internet computers staff computers circulation computers and software and peripherals including printers scanners and card readers.
Level of Work
Employee knows and understands work requirements and completes tasks with limited direction. There is some opportunity for making independent decisions requiring both judgment and interpretation from diverse procedures. Work is sometimes standardized and sometimes more varied. May make recommendations for procedures policies and practices. Solves moderate problems within general parameters. General supervision provided.
Responsibilities
- Deploys maintains repairs and troubleshoots public and staff computers and workstations.
- Services out of order printers scanners card readers and self check out stations.
- Assists in system wide software distribution and updates.
- Assists in daily and weekly system and network maintenance.
- Supports window servers backup and restore data and runs system reports and statistics.
- All other duties as assigned.
Qualifications
Requirements
- Associate degree in computer science or one year of college or trade school and three or more years of directly related experience required.
- Strong knowledge of computer hardware.
- Strong knowledge of operating systems preferably Windows and experience working in a networked environment.
- Ability and willingness to learn new computer systems as needed.
- Knowledge of Active Directory Microsoft Entra and Office 365.
- Good communication skills both verbal and written.
- Excellent concentration skills with the ability to focus on a task over long periods of time.
- Nature of work requires an ability to effectively communicate and exchange information collect compile and prepare work documents and operate standard business office equipment.
- Mental stamina is recommended due to extended periods of time spent on one or a few problem devices.
- Travel to other library branches required daily.
- Majority of work is performed in a general office / library environment.
- Availability for oncall extended and nontraditional hours as needed to perform job duties.
- Must be capable of moving up to 50 lbs of equipment such as printers copiers several desktops at a time etc.
Some Benefits Include
- Health Insurance (Medical/Dental/Vision)
- Paid Life Insurance
- Voluntary coverage including; Additional life insurance accident coverage critical care
- Wellness program
- Paid vacation 10 paid holidays sick time personal days
- Employee discounts
- OPERS participation
PLYMC is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information. PLYMC is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation please contact the Human Resources Department at .
For questions pertaining to this job or others please email us at .
Required Experience:
IC
Employment Type
Full-Time
