Implementation Business Analyst
Implementation Business Analyst
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Job Description
TELUS Health is empowering every person to live their healthiest life. Guided by our vision we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a globalleading health and wellbeing provider encompassing physical mental and financial health TELUS Health is improving health outcomes for consumers patients healthcare professionals employers and employees.
The DB Implementation Team at TELUS Health is a dynamic group of nearly 300 skilled and motivated professionals working together to deliver the most competitive integrated systems solutions available. We design implement and support a comprehensive DB pension administration solution for large public sector clients.Our solution stands out due to the proactive and creative contributions of each team member including business analysts developers QA analysts project managers and solution designers. We thrive in a dynamic Agiledriven development environment fostering collaboration throughout the implementation process and in the ongoing services we provide to our clients.
Whats in it for you:
100 work from home arrangement with travel requirements for essential meetings.
Longterm enterpriselevel project engagement with extensive exposure to multiple business modules (Pension Health & Welfare Payroll Finance).
Rich mix of internal and external client interactions and a dynamic collaborative team driving innovation in our industry.
Comprehensive customizable benefits package to suit your unique needs and lifestyle.
Paid vacation days & wellbeing days as well as a wellbeing expense account to help maintain a better work/life balance.
Various investments options such as employee share purchase plan group RRSP & TFSA and DC pension plan.
Generous mental health support account to cover for the cost of therapy/counseling sessions.
Responsibilities
- Gather and analyze client requirements for the implementation of our integrated solution.
- Document business and operational needs within the context of implementation and workflow automation.
- Evaluate and map business processes aligning them with the data used across various pension plan management systems (e.g. payroll system pension calculations financial transactions document management telephony).
- Collaborate with solution architects functional leads and the development team to create and review new solutions.
- Define testing scope and criteria and work closely with the quality assurance team during .
- Contribute to the creation or redesign of reports and communications that support processes and procedures.
- Provide ongoing followup with stakeholders regarding implemented changes.
Requirements
- A degree in administration computer science actuarial mathematics business analysis or a related field.
- 5 years of experience in a relevant area such as pension plan management workflow management system implementation or administrative process automation.
- Strong analytical skills with the ability to synthesize complex information understand systematize and communicate technical concepts clearly.
- Proficiency in current computer technologies.
- Excellent interpersonal and communication skills.
- Available to travel as needed.
A bit about us
Were a peoplefocused customerfirst purposedriven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities as required during the recruitment process.
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy as a condition of employment all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery are subject to a Personnel Security Screening conducted through the Government of Canada.
The health and safety of our team customers and communities is paramount to TELUS. Accordingly we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID19.
Note for Quebec candidates: if knowledge of English is required for this position it is because the team member will be asked on a regular basis to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role you understand and agree that your information will be shared with the TELUS Group of Companies Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Required Experience:
IC
Employment Type
Full-Time
