Case Manager
Case Manager
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Job Description
Job Details
Description
*** MUST RESIDE IN AUSTIN TX AREA***
JOB PURPOSE:
The case manager is responsible for using sound professional judgment and best practices to ensure quality case management services are provided to the service population especially in crisis situations while maintaining compliance with established state and federal standards. Monitors assigned caseload of clients participating in a shortterm life management program; establishes program plan/goals and evaluates clients progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.
Qualifications
ESSENTIAL JOB RESPONSIBILITIES:
- Coordinate referrals service planning and documentation of services for assigned caseload.
- Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment obtains pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.
- Develops client intake and case plans for clients; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation checkoff form and obtains release of information forms when appropriate; completes social history on new clients each week.
- Meets regularly with clients to discuss and evaluate their progress; prepares accurate and uptodate records documenting the same; monitors client behavior group attendance medication and movement; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
- Plans coordinates and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.
- Consistently serves as a mentor and provides positive examples of proper hygiene personal appearance records retention budget planning scheduling etc.
- Refers clients to appropriate programs or other agencies based on clients needs and in accordance with their program plan.
- Completes discharge plans of clients exiting the program; transfers file contents to nonactive file.
- Meet all deadlines required by program supervisor and partners.
- Meet all federal and state regulatory guidelines and standards that are applicable to this position.
- Maintain a caseload in accordance with agency policies and procedures contract standards.
- Participate in workshops seminars education programs and other activities that promote professional growth and development.
- Maintain a minimum number of weekly contacts with clients.
- Engage and involve client in the casework process.
- Continually assess ongoing changes in behavior circumstances or conditions that may affect child safety.
- Compile prepare submit and maintain accurate records files forms statistics and additional information in accordance with agency policies licensing and/or contract requirements.
- Participate in weekly case staffing with case managers.
- Maintain confidentiality in all areas of the service population and program operations.
- Demonstrate Exceptional customer service in Everything you do by placing the child family Veteran or client first to support our mission to Empower people to build better lives for themselves their families and their communities.
ESSENTIAL QUALIFICATIONS:
EDUCATION: Required 4year bachelors or undergraduate degree from an accredited Program/university preferably in one of the following areas: Social Work Psychology Criminal Justice Sociology or related field of study. Preferred Graduate degree from accredited program/university in a related field.
EXPERIENCE: 1 year related experience and/or training including experience working in Crisis intervention. Proficiency in Spanish/English (written and spoken language skills) required. Preferred experience in working in a social or public service environment with case management experience.
ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the
employers sole discretion.
LICENSES: Drivers License with a clear record.
VEHICLE: Must have daily use of a vehicle without prior notice.
OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.
Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination including harassment because of race color sex gender age religion national origin marital status sexual orientation gender identity genetic information disability military or veteran status or any other characteristic protected by law. We recruit hire employ train promote and compensate individuals based on jobrelated qualifications and abilities.
Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about an accommodationor need assistance with completing the application process please email or speak with your recruiter.
Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online please reach out to us at . If you are chosen for an interview we will provide further details on how to request accommodations for the interview process.
EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.
Required Experience:
Manager
Employment Type
Temp
