Program Manager Project Based HousingThe Laurel

Job Title: Program Manager Projectbased Housing
Reports To: Assistant Director Project Based Housing
Status: Exempt (Salary) FullTime Management
Benefits: Medical Dental Vision Retirement Planning 403b) Employee Assistant Program (EAP) etc.

SUMMARY

The People Concern is partnered with the Department of Health Services (DHS) and their Housing for Health (HFH) Program to provide housing and Intensive Case Management Services (ICMS) to persons experiencing homelessness. The Projectbased Housing Program houses individuals transitioning from homelessness in subsidized housing units that are attached to supportive services. Projectbased Housing clients are linked to ICMS case managers who provide homebased and fieldbased interventions clinical services while employing traumainformed care and harm reduction approaches. Clients in our programs are a diverse group with complex trauma experiences complicated by medical mental health and substance use barriers. Clients remain in the program for as long as they require subsidized housing. For many
individuals this may mean their entire lifetime.The Program Manager is responsible for daily oversite of the ICMS Teams based in the Projectbased Housing sites.This includes assistance with client crisis management coordination of services and clinical supervision to casemanagement team. The Program Manager serves as the primary liaison between the agencys DHS HFH programstaff and the ICMS team ensuring funder standards are met. They also support collaborative working relationshipswith sitebased partners including property managers housing developers and local community resources.

ESSENTIAL DUTIES & RESPONSIBILITIES

1. Provide clinical and administrative supervision to Bachelorslevel Case Managers and Masterslevel ClinicalCase Managers.
2. Facilitate weekly team meetings and case consultation utilizing a traumainformed care lens and harmreduction approach.
3. Collaborate with other Housing Department teams DHS supports and community partners to developcreative interventions focused on improving the safety and wellbeing of our most marginalized clients.
4. Assist with client crisis management which includes assessment for voluntary and involuntary psychiatrichospitalizations.
5. Be available to respond to emergency calls and situations on a 24hour basis with support from directclinical supervisor and Housing Department Directors.
6. Ensure all documentation charting and data collection for program clients is complete timely andaccurate through ongoing audits of electronic data bases and chart reviews.
7. In coordination with the Projectbased Housing Director provide budgetary oversight of programadministration and ensure program revenue and expenses are within the annual budget.
8. Hire and manage staffing of ICMS team and ensuring staff are adequately trained and abide by all agencyand department policies and procedures.
9. Assist in the screening assessment and enrollment of clients including orientation to program policiesresources and goals.
10. Ensure case management staff are linking clients to appropriate services and utilizing a Whatever It Takesapproach. Case Managers will provide assistance with locating and securing housing connection tocommunity resources government and state benefits medical mental health and substance use services.
11. Provide support and containment to team in the event of client death and/or traumatic incident.Coordinate or provide debriefing when appropriate.

QUALIFICATIONS
1. MSW MFT LPCC or PsyD who is registered with CA BBS (supervision hours are available for this position).
2. Licensed preferred but must be license eligible.
3. Minimum of two years fulltime experience working with the homeless preferably those living with mentalillness and/or substance addictions.
4. Able to provide direct supervision and management of assigned staff.
5. Detail oriented with excellent time management organizational written verbal interpersonal andcomputer skills.
6. Strong critical thinking problemsolving and team building skills.
7. Able to work in a high tolerance Harm Reduction model with clients who have multiple barriers.
8. Able to learn quickly and work effectively with a wide range of constituencies and minimal supervision.
9. Selfstarter with the ability to stay ahead of the curve and thrive in a fastpaced work environment.
10. Current valid Drivers with an acceptable driving record.
11. Able to be oncall 24/7 with support from direct clinical supervisor and Housing Department Director.

Preferred Qualifications
1. LCSW or LMFT or close to licensure.
2. Two years supervisory experience.
3. Knowledge and experience in chemical dependency and substance abuse treatment.
4. Strong computer literacy and minimum 30 WPM typing speed.

WORK ENVIRONMENT
1. Field (may need to travel) and indoor office environment.
2. On occasion walk or drive to different local sites.
3. Regularly required to sit stand bend and occasionally lift or carry up to 35 pounds.
4. Will necessitate working in busy and loud environments.
5. Will be exposed to elements like cold heat dust noise and odor.
6. May need to bend stoop twist and sit throughout the day.