Role: OS&D Office Clerk
Who we are:
Fastfrate Group has been providing industryleading transportation services for more than 50 years. From what started as an LTL overtheroad and intermodal carrier Fastfrate has grown into a diverse group comprised of multiple companies operating across Canada. This evolution allows us to offer customers a full suite of assetbased transportation including overtheroad crossborder intermodal LTL and TL drayage and transload warehousing distribution logistics services and final mile.
Who were looking for:
Fastfrate Group is looking for a qualified OS&D person for our Winnipeg MB office. Youll handle the daytoday exceptions of incoming trailers and containers. This position requires excellent communication and interpersonal skills as well as planning and organization ability necessary to perform the role effectively.
Whats in it for you:
- Unionized working environment
- Wellestablished company backed by over 50 years of service
- Health & Dental Benefits pension after 1 year
What youll do:
- Manage a high volume of OS&D events and provide problem resolution for customers dock & carriers
- Investigate reasons for refusals overages shortages damages and OWBs
- Work with all shippers & branches in resolving of issues
- Cross check all unload reports promptly and capture discrepancies in our system
- Work with the gathering of information related to approved disposals
- Generate and submit accurate OS&D reports with proper systemic notes and supporting documents
- Ability to be resourceful and proactive in dealing with issues that may arise
- Perform daily dock checks to identify all OS&D freight or damages
- All duties are highly critical timesensitive and require an elevated diplomacy level when dealing with highprofile national customers.
- Ensure compliance with company processes and procedures
Must Haves:
- Minimum 1 year of OS&D experience in the transportation industry
- Ability to work effectively in a team environment
- Ability to work effectively under pressure to meet deadlines
- Good computer skills required Excel and Word
- Steel toe boots or shoes required
- Must have own means of transportation as not on a bus route.
Required Experience:
Junior IC