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Responsible for the design development implementation and maintenance of custom system software and/or the installation and maintenance of purchased systems software as well as the configuration and support of hardware systems across Mayo Clinic. In conjunction with more senior technical staff develops proposals that consider alternatives and business case and gains needed institutional approvals. Evaluates alternative approaches and presents recommendations to teams and unit leadership. Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment. Maintains and supports multiple systems or complex software applications and their associated hardware at multiple Mayo Clinic sites. Produces and maintains documentation such as system requirements designs resource inventories and plans. Provides technical and project leadership to other staff members demonstrates initiative and works independently as needed to accomplish responsibilities. Works effectively across departmental organizations gaining consensus of stakeholders. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the divisions computing systems. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 oncall support.
*This position is 100 remote work. Individual may live anywhere in the US.
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
During the selection process you may participate in an OnDemand (prerecorded) interview that you can complete at your convenience. During the OnDemand interview a question will appear on your screen and you will have time to consider each question before responding. You will have the opportunity to rerecord your answer to each question Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
Bachelors degree and 3 years experience including 1 year demonstrated technical experience OR Associates degree and 7 years experience including 1 year demonstrated technical experience.
Applies effective system design principles and software development methodologies. Demonstrated ability to multitask among multiple complex assigned tasks/projects. Evidence of strong communication meeting management and organizational skills and ability to adjust the message as appropriate to the audiences of varying technical capabilities. Evidence of project management skills. Possesses an objective and positive attitude with all tasks and projects. Possesses a high level of project and deliverable consistency through demonstrated repeatable and reliable performance. Evidence of ability to take initiative and proactive on starting tasks and assignments and ability to work independently. Experience working in healthcare technology. Exposure to managing both custom developed and vendorsupplied applications. Masters degree in applicable field preferred.
Required Experience:
Senior IC
Full-Time