Changeover Crew Shift Leader Full-Time CFG Bank Arena

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

As a Changeover Crew Shift Leader you will report directly to the Director of Operations. The position is primarily responsible for the changeover in the Arena from one event to another and leading/supervising the team through changes and assigned tasks. Additionally may be involved in other aspects of building maintenance to include painting trash disposal exterior facility care snow removal furniture moving etc. This responsibility requires physical labor and heavy lifting and therefore has lifting requirements. The Changeover Crew Shift Leader is a vital component of the Arena in responding to the needs of promoters and clients a positive attitude and a positive appearance are essential.

This role pays an hourly wage of $22.00

Benefits for fulltime roles: Health Dental and Vision insurance 401(k) savings plan 401(k) matching and paid time off (vacation days sick days and 11 holidays).

This position will remain open until June 13 2025.

• #4 Worldwide Highest Grossing Venue Billboard
• #4 Venue of the Year in North America Venues Now

CFG Bank Arena is a 13000 seat reimagined world class concert and entertainment venue. A premier destination for fans and artists CFG Bank Arena showcases over $250MM in renovations including modernized stateoftheart acoustics superior suites and exclusive club levels premium contemporary seating reimagined concourses upscale culinary experiences in food & beverage selections and more! Located in the heart of Baltimore the venue includes a new exterior faade green scaping and enhanced lighting this iconic landmark offers guests the ultimate entertainment experience in town. Rich in history uniting fans with memories old and new CFG Bank Arena hosts 100 shows annually including the hottest artists on the planet. A cornerstone of the City of Baltimore committed to the community and redeveloped in the heart of Baltimore. A new era of live entertainment has arrived in Baltimore with the highly anticipated and reimagined CFG Bank Arena.

• Participate in the planning of daily activities.
• Lead the team through assigned tasks assuring all assigned tasks are accomplished as directed and in the timeframe outlined.
• Participate in reviewing production notes and layout of events. The leader must be knowledgeable of these requirements to assist the team with tasks.
• Work with management on coahing disciplinary etc of other crew members.
• Act as a liaison between leadership and the changeover crew.
• Work varying shifts to oversee the changeover crew occasionally in the absence of leadership onsite.
• Participate in all aspects of the conversion process for events.
• Settingup and tearing down flooring chairs barricades staging tables and other furnishings and equipment.
• Responding to promoter/clients needs as directed.
• Work extended and/or irregular hours including nights weekends and holidays as needed.
• Perform various duties to ensure the daytoday operations of the facility are met including but not limited to loading/unloading delivery trucks transporting trash and waste to proper disposal area and replenishing supplies.
• Assist when necessary with pre/post event cleaning but not limited to sweeping mopping trash removal vacuuming spot cleaning washing carpet cleaning.
• Meet the physical demands of this job which include being able to get in and around the facility bending lifting carrying moving climbing working from various heights and moderate to loud noises.
• Maintain outside grounds including parking areas garage entrances and event plaza. Snow removal of outside area is required.
• Perform repairs and maintenance tasks as needed such as painting patching and other conversion related operational equipment.
• Follow oral and written instructions and communicate effectively in both oral and written form.
• Operate equipment such as pallet jacks forklifts scissor lifts or other light power equipment. Training and certification required.
• Maintain an effective working relationship with other departments clients and patrons encountered in the course of employment.
• Work effectively under pressure and stringent schedule to produce accurate results.
• Other duties as assigned.

As this position is classified as Essential Personnel mandatory overtime may be required. Additionally an employee may be required to work before and/or after regularly scheduled shifts and/or work through breaks and lunchtime. Employee must be available to work as needed during evenings weekends and holidays.

Required Experience & Qualifications:

• To perform this job successfully an individual must possess the ability to perform all essential duties and responsibilities in a satisfactory manner. Work flexible shifts including mornings nights overnights weekends and holidays depending on event schedule.
• Ability to work under deadlines dictated by event schedules and project timetables.
• Ability to work independently and as a team.
• Ability to follow oral and written instructions and communicate effectively with others in both oral and written form.
• Must be adaptable with the ability to work under pressure to meet deadlines.
• Operate equipment such as pallet jacks forklifts scissor lifts or other light power equipment. Training and certification required.

Working Conditions:

• Extensive time spent with moderate to loud noises.
• Frequent bending lifting 50 pounds sitting exposure to multiple external elements standing for long periods of time extensive walking through the building.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.