Senior Manager Technology - Craft Education

If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider Craft Education as the next step in your career.

Craft Education is on a mission to solve skilled labor shortages by powering workbased learning pathways for all.

At Craft were revolutionizing the apprenticeship degree combining onthejob learning with accredited instruction to create innovative educational pathways that accommodate working professionals and meet employer needs. Our flagship product Craft Connect helps organizations administer apprentice degree programs and address missioncritical data and reporting needs. Through the same platform Craft is also transforming how onthejob learning converts into academic credits.

Our team of technology education and workforce professionals also provides technical assistance to organizations looking to launch and manage apprenticeship degree programs. We are working tirelessly to accelerate the expansion of these programs along with the data infrastructure that underpins them.

If youre looking to join the workbased learning revolution wed love to talk with you. At Craft youll have the opportunity to solve hard problems in a highgrowth startup environment and make a lasting impact on the future of education and workforce development. We couldnt be more excited to advance this work as a team of innovative collaborative and missionoriented professionals we hope youll consider joining us.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Pay Range: $157200.00 $282900.00

Job Description

Job Summary

The Senior Manager Technology role leads engineers on product development and integration teams. They will provide vision training technical standards and direction to engineers who are required to know multiple languages for frontend backend qa and cloud engineering responsibilities. They will work closely with leadership to strengthen a culture of collaboration and innovation within highly effective teams. They will contribute to crossfunctional teams as a lead engineer mentoring or pairing with team members in technical and development tasks.

Essential Functions and Responsibilities:

• Supervises technology team members providing training technical standards and direction.
• Collaborates with leadership designers developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs determining platforms components software applications technologies and security measures.
• Interfaces with product project and external teams in the definition and of development projects; maintains collaborative relationships with all appropriate stakeholders.
• Works with internal and external customers to elicit technical requirements. Negotiates dependencies and maintains productive working relationships.
• Ensures optimized performance for high utilization 24x7 access accessibility (ADA) responsiveness and scalability.
• Ensures data is always handled securely and in compliance with applicable laws.
• Develops and directs software system testing procedures programming and documentation.
• Continuously improves teams development approach maximizing teams ability to balance quick with security and stability.
• Clearly communicates constraints conflicts requirements compatibility issues and items which could affect project outcome final performance level or product efficacy. Offers appropriate alternatives and contingency plans.
• Performs other related duties as assigned.

Knowledge Skill and Abilities:

• Provide technical and architectural leadership and successfully coach an engineering team.
• Develop and direct software system testing procedures programming and documentation; demonstrated commitment to efficient secure scalable and maintainable code and engineering practices.
• Demonstrated ability to understand business needs and execute on a business strategy.
• Research design and develop computer software systems applying principles and techniques of computer science engineering and mathematical analysis.
• Manage multiple tasks and responsibilities in rapid deadlinedriven environments; excelling at pinpointing and resolving problems in early project stages to avoid cost/time expenses.
• Excellent verbal and written communication skills; able to communicate effectively with technical and nontechnical team members external stakeholders and management.
• Maintain effective working relationships with team members and stakeholders.
• Selfstarter with bias for action while maintaining stable secure user experiences.
• Ability to ramp up quickly on new technologies.
• Exhibit strong attention to detail.
• Exhibit excellent judgment.
• Provide team members with measurable goals and performance standards to track efficiency and performance against goals.

Necessary Skills/Areas of focus:

Organizational Structure/Performance:

• Develops plan to accomplish division or job area responsibilities that align with department and provides individual team members performance goals and targets.
• Compiles data to prepare budgets.

Problem Solving and Decision Making:

• Responsible for making improvements of processes or systems to enhance performance of the job area.
• Critical thinking skills and ability to prioritize competing priorities and communicate why and reasoning for decision

Communication and Influence:

• Communicates with senior leaders in a concise and relevant manner and based on problems to solve.

Leadership and Talent Management:

• Manages a team of professionals. Manages the work of assigned employees and/or supervisors who generally exercise some latitude and independence in their assignments.
• Ensures proper training of team members and actively participates in hiring firing and promotion decisions. Conducts performance reviews and recommends salary reviews.
• Primarily achieves goals through leading a team.

Job Qualifications:

Minimum Qualifications:

• Bachelors degree in computer sciences information technology or related field OR equivalent and relevant work experience.
• 10 years of experience and a proven track record in developing webbased applications and web services including experience interfacing with databases and integrating third party products with existing infrastructure.
• 2 years of experience leading teams of software engineering professionals or related leadership experience

Preferred Qualifications:

• 5 years of experience leading teams of software engineering professionals or related leadership experience.
• Masters degree in computer science information technology or related field.
• Start up or early stage company experience growing to scale

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Position & Application Details

FullTime Regular Positions (classified as regular and working 40 standard weekly hours): This is a fulltime regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical dental vision telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual flexible paid sick time with no need for accrual 11 paid holidays and other paid leaves including up to 12 weeks of parental leave.

How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not allinclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.