Remain oncall for sick or scheduled vacation of FullTime Dispatchers. This will be at the determination of the Director of Communications Director of Operations or Chief of Security.
Respond to emergency and nonemergency calls for help and information.
Field calls via phone radio walkup window and email.
Operate radio communication system to dispatch officers disseminate information and communicate with officers during calls.
Operate surveillance system to monitor Lipscomb facilities and properties as well as review footage during investigations.
Operate various dispatch computer software to log calls generate reports create IDs issue parking permits etc.
Coordinate with outside vendors and agencies such as security monitoring providers local emergency response agencies and local utility providers.
Assist with parking request facilitation as needed in coordination with Parking Division.
Engage in development of dispatch procedures protocols and training in coordination with Director of Communications Director of Operations and Director of Security.
Engage in implementing communications technology and protocols and providing training to personnel when appropriate.
Work with appropriate parties to develop enhance and maximize video surveillance systems.
Engage in understanding development and training for specialized programs such as field training officers special units and community outreach.
Actively participate in accreditation processes as tasked by Director of Communications Director of Operations and/or Director of Security.
Assist in onboarding and training of personnel in coordination with Director of Communications and Director of Operations.
Present inperson training for inservice and similar (when appropriate).
Assist with reporting (as needed).
Must excel in fastpaced setting.
Attend regular staff meetings.
Attend ononone meetings with Director of Communications as necessary.
Develop and maintain relationships with local state and federal law enforcement agencies as appropriate.
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