Be the calm voice claimants rely on to get their lives back on track.

Job Location: South West/Solent

Job Type: Permanent

Remuneration: Competitive salary taking into account skills experience and qualifications

We have a fantastic opportunity for Adjusting Executives in the South West region and Solent.

The Claims Technician (known internally as Adjusting Executive) is a technical assistant role designed to support the Loss Adjuster throughout the handling of the claims. Youll be the first point of contact guiding customers through the claims process. Each day brings a new puzzle: deciphering details recommending settlements and collaborating with contractors to get things fixed. The role requires both empathy and initiative clear communication helps customers feel supported while independent thinking keeps claims moving forward.

Imagine being the calming voice after a homeowner discovers water flowing into their property following floods. Youll explain complex details to relieved claimants and have contractors praising your organisational skills. Its a chance to make a real difference in peoples lives one steady step at a time.

Whether working from home or in our bright collaborative office youll be part of a supportive team. We offer comprehensive training to develop your skills and the chance to earn a prestigious industry qualification (Chartered Institute of Loss Adjusters Cert CILA).

Its a perfect fit for those who crave variety enjoy problemsolving and want to build a rewarding career in a fastpaced environment.

The skills you will have when you apply:

• Experience in a customer service office environment

• Excellent communication skills: Youll speak with and write to policyholders insurers contractors and more. Youll explain complex details clearly and negotiate fair settlements for all.

• A commitment to work towards the Chartered Institute of Loss Adjusters Cert CILA qualification

The skills that will be developed once working:

• We will provide all the Sedgwick specific training you need to thrive in this role

What well give you for this role:

Remuneration & more

• Competitive salary taking into account skills experience and qualifications

• A Self Invested Personal Pension Scheme (SIPP)

• Holiday allowance of 25 days plus bank holidays

• Flexible working from our office or your home

Health & support

• Private healthcare plan (including preexisting conditions)

• Life assurance

• Group Income Protection

• Employee assistance programme for employee wellbeing

Other benefits

• Voluntary benefits green car scheme dental cover cycle to work scheme season ticket loan wellbeing and digital GP applications

• Discounts on various products and services

This isnt just a position its a pivotal role in shaping our industry

At Sedgwick not only will you be working behind the scenes for some of the UKs most trusted insurance brands helping to resolve millions of claims every year youll also be an architect of tomorrows insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15000 courses on demand training specific to roles and opportunities to continue your formal education all available to you starting from your very first day.

Youll join a community passionate about making a difference where every role contributes to a larger mission; protecting people and businesses. This isnt just a job; its an opportunity to shape the future of insurance.

Next steps for you:

Think wed be a great match Apply now we want to hear from you.

If youre unsure whether you have all the skills needed then do apply we are looking for all backgrounds from seasoned professionals to those returning to the workforce and everyone inbetween.

Not only that we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age disability gender identity marital/ family status race religion sex or sexual orientation.