Job Title: Guidewire Claims Center AI Integration Business Analyst
Job Description:
We are seeking a skilled Guidewire Claims Center AI Integration Business Analyst to join our team. The ideal candidate will be responsible for developing detailed business and functional requirements for claims processing and administration systems ensuring proper integration with downstream systems for reporting purposes. This role also includes planning and conducting User Acceptance Testing (UAT) to guarantee that the systems meet the necessary specifications.
Responsibilities:
- Lead requirements definitions for complex enhancements and ongoing strategic initiatives.
- Identify and translate business needs into clearly defined requirements.
- Create documentation inclusive of business use cases process/data flows traceability matrices and report mock-ups.
- Plan facilitate and conduct requirements gathering sessions meetings and presentations.
- Lead review sessions for completed business/functional requirements with key business users focusing on gaining consensus and final business approval.
- Cultivate strong professional relations within business units to thoroughly understand business needs.
- Ensure future solutions are efficient and effective across all business processes while being consistent across products.
- Participate in the development and planning of UAT activities including test plans and scripts based on requirements. Facilitate the UAT execution phase.
- Work with the business lead and project manager to obtain UAT signoff.
Required Skills:
- 7 years of business analysis experience with 3 years within the space of property and casualty insurance claims.
- Experience with iterative and agile methodologies with working knowledge of both SDLC and PMLC processes.
- Strong experience with the development of detailed business requirements and technical specifications.
- Proven hands-on experience with creation of business process diagrams data rules business requirements and functional requirements/user stories.
- Experience with integration of Hi Marley Charlee AI and ClaimsDeck.
- Knowledge and experience in reviewing re-engineering or developing IT solutions for business process/improvements automation.
- Experience operating and interfacing with business management during walkthrough interview presentation and negotiation processes.
- Proven track record for creating clear concise deliverables which reflect a deep understanding of business needs and software functionality.
- Proven track record for claims system implementation and support.
- Clear verbal and written communication skills.
- Ability to understand communication channels and escalate appropriately.
- Experience using standard project and business tools including Microsoft Project Excel PowerPoint Project SharePoint UI mock-up tools etc.
- Proficiency with process modeling tools (e.g. Visio).
- Experience with visualization tools is beneficial.
- Excellent problem-solving and analytical skills.
- Experience supervising small teams.
- Strong initiative with the ability to self-manage.
- Comfortable with ambiguity and able to work through challenges to complete objectives correctly.
- Team player who works well with technical and business resources.
- Ability to see tasks through to completion without significant guidance.
- Personal time-management skills and ability to meet individual/team deadlines.