Sr Director Client Strategy Marketing Commercial Value Strategic Client Office
Sr Director Client Strategy Marketing Commercial Value Strategic Client Office
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Job Description
Were building a relationshiporiented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit CIBC
What Youll Be Doing
The Capital Markets arm of CIBC provides corporate government and institutional clients with innovative solutions to help them raise capital and grow and invest actively throughout North America Latin America and key financial centres around the world. To deliver on its vision to be our clients preferred capital markets banking partner across multiple products and services both in Canada and where our core competencies can be exported in the Americas the Capital Markets mission is to bring Canadian Capital Markets products to Canada and the rest of the world and also bring the world to Canada.
Reporting to the SVP Strategic Client Solutions the Senior Director Client Strategy Marketing & Commercial Value is accountable for leading the analytics function developing commercial strategies and initiatives and overseeing client marketing efforts that drive engagement and organic revenue growth. This role will collaborate with various stakeholders to ensure alignment with CIBCs strategic objectives and enhance the overall client experience.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of onsite and remote work) will be discussed at the time of your interview.
How Youll Succeed
Strategic Client Engagement and Management: You will lead the segmentation of strategic client relationships to identify opportunities and manage client coverage assignments to maximize engagement and satisfaction. Design exclusive client experiences and unique events to foster deeper relationships.
Advanced Analytics and DecisionMaking: You will utilize advanced analytics to inform decisionmaking and enhance client targeting strategies. Lead internal change management initiatives to adapt to new processes and technologies.
Innovative Product and Value Proposition Development: You will drive new product development initiatives to address client pain points and enhance commercial value. Build and enhance the SCO value proposition to reflect CIBCs unique benefits and capabilities.
Comprehensive Client Solutions and Marketing: You will develop and package comprehensive client proposals tailored to specific needs. Oversee client marketing efforts and collateral development to ensure consistent messaging while leading the national rollout and enhancement of the SCO CRM system for seamless integration and user adoption.
Who You Are
You have a degree in Finance Accounting Mathematics Computer Science or an Economics undergraduate degree. Completion of an MBA and/or CA or CFA preferred
You have 12 years of experience working with advanced analytics product development and client marketing.
Youre an innovative and conceptual thinker. You have advanced analytical interpretation and problem solving abilities and strong ability to develop compelling vision to support strategic objectives.
You are a caring and accountable leader. You can lead and inspire teams driving results through collaboration and effective communication. You can see the big picture and can articulate it to your team and employees.
You give meaning to data. With your strong analytical skills you have the ability to interpret complex data and translate insights into actionable strategies.
Your influence makes a difference. You know that relationships and networks are essential to success. You successfully build relationships with stakeholders at all levels fostering cooperation and consensus.
You are an excellent communicator and influencer. You have a proven track record in creating engaging presentations and can effectively articulate complex concepts and ideas that require thorough analysis and interpretation.
Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability.
#LITA
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social pointsbased recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attributebased assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto81 Bay 9th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking Business Growth Business Objectives Client Service Customer Experience (CX) DetailOriented Leadership People Management Waterfall ModelRequired Experience:
Director
Employment Type
Full-Time
