Customer Service Specialist
Customer Service Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Customer Service Specialist
PAY RATE: $20 per hour
Hours of work: Sunday Wednesday person 8:00am 6:30pm
Hi. Were New Horizons InHome Care. Were looking to hire Customer Service Specialists to join our awardwinning peoplefirst inhome care company. If youre looking to make a difference enjoy spending time with others and want to join a fun and supportive community then youve come to the right place!
Why people love working at New Horizons:
Were a people first company. That means we provide a starting wage of $20.00/hour with endless opportunities for growth within the company. Were proud of our popular employee incentive program where you can earn prizes such as a tablet a new TV a spa day a weekend getaway spot bonuses and more! Were proud of our vibrant employee community. We encourage growth and education at New Horizons offering scholarship opportunities and an annual $500 education creditwhich you can use toward cooking classes CPR certifications wellness courses and more.
- Health benefitsopt in to medical vision and dental coverage and telemedicine
- Paid time offto take care of yourself and your family
- Paid maternity leaveaccess and support for paid maternity leave
Responsibilities:
- Deliver a warm first impression for callers
- Handling and directing a high volume of incoming calls
- Assist clients with schedule changes
- Assist Caregivers with timekeeping issues or driving directions
- Support Scheduling with Caregiver or Client notifications
- Handle employee sick calls
- Keep excellent documentation and records
Qualifications:
- Warm energetic personality who loves to connect with people
- Preferred knowledge of inhome care or healthcare field
- Possess strong communication skills
- Ability to multitask and stay calm and be a team player in a fast paced environment while ensuring attention to detail
- High school diploma/GED and at least 6 months of administrative experience
- Proficient computer and typing skills
- Position is not remote
If you meet these qualifications and you would like to be part of our amazing team please apply or contact us @
We look forward to meeting you!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
