Global UX Director - HQ TheySheHe
Global UX Director - HQ TheySheHe
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Job Description
If youre here its because youre looking for an exciting ride. A ride that will fuel your ambitions and make a difference in peoples lives. At Glovo we believe in paving the way forward together!
Not your usual app. We are the fastestgrowing multicategory delivery player in Europe Africa and Western Asia where we operate in 3000 cities across 25 countries. Every year 200k merchants generate over 4B in sales and over 20M customers get their goods delivered in minutes.
Together we revolutionize the way people connect with their everyday needs from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us every day is filled with purpose.
What makes our ride unique
Our culture and strong values.
- We have an officefirst culture and we place collaboration at the center of everything we do!
- We have a nonvanilla personality and feedback mindset. We dont shy away from difficult conversations we see them as a gift!
- We work with high intensity and have fun along the way. We also celebrate the wins (a lot!.
- We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.
Our career development philosophy.
- We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.
- We take ownership of our career development. We dont believe in linear and predictable career paths we create the job of our dreams!
- We embrace opportunities to move the needle and make an impact beyond our scope.
Our commitment to being a force for good.
- Our platform is an important economic tool for millions of people (customers partners couriers) and we are taking action to amplify our positive impact.
- We invest in doing good by dedicating time and resources into social and environmental initiatives.
- We have the ambition of being DIB role models across the tech industry. We are creating environments systems and processes that provide equal opportunities break biases and empower our communities.
We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.
Hi there
I am Dani Alonso a newbie in the product development world. I joined Glovo 4.8 years ago to lead the groceries vertical and I recently started to lead product development as well. One of my first realizations is that we need to raise the role of User Experience in the organization.
The mission is simple:Meet business goals by creating a unique user experience. At Glovo we believe that we can achieve our targets with a superior user experience and despite all the pressures to be a copycat we remain advocates of building something unique in all our apps (customer courier and partners).
The reality is that whoever takes this role will go through a rewarding but painful journey. Pain in the form of educating the organization on the role of UX being challenged to go faster to catch up with competitors being challenged to lower quality on behalf of pragmatism... The Reward is on impacting millions of users who interact on a daily basis and being able to create distinction by solving problems in another way. Ill support you on this journey but this will not alleviate how intense it will be.
As Ernest Shackleton said Men Wanted for hazardous journey small wages bitter cold long months of complete darkness constant danger safe return doubtful honor and recognition in case of success. The quote explains perfectly our context. The only change is that where he said Men I say Anyone.
What you will bring to the ride:
When it comes to profile I am looking for a HANDSON UX Leader who is responsible for the entire UX organisation at Glovo. This includes the design and research team across our 3 users: Partners Users and Couriers. Being more specific these are the skills I look for:
- You design. You contribute with your own hands to solve the most complex problems.
- You raise the role of UX in the organization by influencing all senior executives.
- You are so passionate about design and research that you obsess over small details and want to participate in all design discussions. Your team actually enjoys it because you add lots of value to the discussions.
- You drive your team to never be the bottleneck of product development and advocate for the needed processes and changes to maximize its impact
- You take the growth of your team as a personal goal you are a passionate and challenging mentor who drives your team to perform excellence.
- Very strong written and oral communicator to inspire your team and influence the UX.
- Hard worker which at Glovo means going the extramile always zero tolerance with no progress on critical fronts availability when needed thoroughly reviewing our work and a never settle mindset.
The role is 100 based in Barcelona with at least 3 days in the office every week.
Individuals representing diverse profiles encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100 of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.
We believe driven talent deserves:
- Monthly Glovo credit to satisfy your cravings with zero delivery fees on all Glovo orders!
- Discounted gym memberships to keep you energized.
- Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
- Enhanced parental leave and officebased nursery.
- Online therapy and wellbeing benefits to ensure your mental wellbeing.
Here in Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).
So ready to take the wheel and make this the ride of your life
Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!
Required Experience:
Exec
Employment Type
Full Time
