Senior Account Manager all genders
Senior Account Manager all genders
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Job Description
Highsnobiety is a brand dedicated to the latest in style culture and the community pushing them forward. We dont just report on whats happening we are shaping it. From industry deep dives to product curations to our very own inhouse garments our goal is to bring you not anything and everything but only the best of the best on all fronts. And we want you to be a part of that!
We are seeking a personable dynamic & highly skilled and experienced Senior Account Manager to join our team in Berlin and run highprofile exciting client accounts within our creative agency Highsnobiety.
The ideal candidate will have demonstrable experience in flawless account management with the ability to build solid client relationships and lead chunky and challenging projects across lifestyle fashion and more.
YOUR MISSION:
- Account Leadership:
- Serve as the primary point of contact for your key client(s) ensuring clear and effective communication
- Develop and maintain a deep understanding of the clients business brand and strategic objectives
- (Co)lead client meetings presentations and discussions providing strategic guidance and insights
- Stay in touch with current culture trends marketing media and brand landscapes to provide informed and relevant insights that enhance the clients creative strategies and campaigns
- Project Management
- Ownership of full project life cycle by planning organizing and managing client and internal projects and comms from beginning to end
- Build and monitor profitable project budgets from pitch phase through to project extensions and be responsible for financial reporting of each
- Liaise with multiple departments and external service providers to provide clear and concise briefings project development and sharp communication (always!
- Drive motivate and hold internal teams accountable to deliver high quality results
- Steer projects and ensure onbrief top quality deliverables
- Own project timelines and make considered resourcing decisions
- Client Relationship Management:
- Create and nurture strong longterm relationships with the client understanding their needs and anticipating future requirements
- Address and resolve any issues or concerns raised by the client promptly and effectively
- Regularly solicit client feedback to improve services and deliverables
- Be the main person of contact for the client as well as their first escalation point
- Strategic Planning:
- Collaborate with the client to develop and implement strategic plans that align with their business goals
- Identify opportunities for growth within the account and propose new initiatives or services that can add value (project upselling)
- Stay updated on industry trends competitive landscape and emerging technologies to inform client strategies
- Reporting and Analysis:
- Prepare and present regular reports with your wider team on account performance project progress and key metrics to both the client and internal stakeholders.
- Analyze project outcomes and client feedback to identify areas for improvement and implement changes as necessary
YOUR SKILLS:
- A minimum of 5 years of account management experience preferably within a creative/marketing/ad/PR agency or consulting company
- Proven record of successfully managing large complex accounts and delivering outstanding client service
- Solid understanding of the creative production and talent sourcing process including design content creation media production and talent casting and onboarding
- Exceptional communication negotiation and interpersonal skills
- Ability to think strategically and solve problems creatively
- Strong organizational skills with the ability to manage multiple projects simultaneously
- Ability to work under pressure independently and within a team setting
- In touch with culture trends marketing media and brand landscapes
- Fluency in English required
WHAT WE OFFER:
- A bright and spacious design office which reflects our brand and focuses on employee wellbeing and sustainability located close to U Kurfstenstrasse
- The opportunity to shape the company and help build a global brand in a motivating international and diverse work atmosphere
- High degree of responsibility creativity originality independence and creative autonomy
- We are constantly prioritizing attention on DEIB with internal trainings workshops parent friendly policies and our Employee Resource Groups (HighPower HighPride HighDreams & HighCulture)
- 2 extra days off globally for all employees on International Womens Day and Juneteenth
- Flexible hybrid working policy dog friendly office and remote international working benefit
- Access to visa support for employees relocating to Germany if needed
- Attractive employee benefits (e.g. discounts in our online shop performance based bonus ClassPass bike leasing sabbatical option)
Were looking forward to hearing from you!!
Dont meet every single requirement Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Highsnobiety is a global community of independentminded creatives & professionals: Every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race color ethnicity religion sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression or genetic information. So if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyways.
Required Experience:
Manager
Employment Type
Full Time
