Director Change Management and Community Engagement

The University of Dayton a toptier Catholic and Marianist university in Dayton Ohio seeks a Director of Change Management and Community Engagement to drive technology innovation and enablement. This role collaborates with faculty staff and students to support and sustain IT progress throughout campus. At UD youll enjoy an excellent benefits package personal and professional growth support through wellness programs and lifelong learning with tuition assistance. We encourage all qualified candidates to apply!

The Director of IT Change Management & Engagement leads engagement and positive technology service experiences for university students alums faculty staff campus partners and stakeholders. They oversee the planning implementation and evaluation of technological changes within the organization. They develop strategies to minimize disruption ensure smooth transitions and align changes with business objectives. Key responsibilities include leading change management communication and training teams assessing risks creating communication plans managing web presence coordinating with stakeholders and monitoring the impact of changes.

This IT senior leader reports to the Assistant Chief Information Officer and provides strategic vision and operational plans to successfully deliver technology services to the campus community. Under the directors leadership the teams will deliver value throughout the UD community in innovative friendly and efficient ways that amplify the Universitys strategic mission.

Bachelors Degree OR 10 years experience in relevant field
5 years in communication related role
Experience in IT service management
Ability to communicate across multiple IT disciplines (e.g. infrastructure applications enduser support etc.
Experience in change management/enablement
Experience in managing projects and supporting enterprise releases
Experience executing complex technology projects in a fastpaced environment
Experience collaborating with faculty administrators academic leaders and other stakeholders
Excellent analytical skills ability to manage multiple projects under strict timelines work well in a demanding dynamic environment and meet overall objectives
Excellent supervisory organizational and leadership skills
Exceptional interpersonal and leadership skills in collaboration facilitation and negotiation skills
Effective time management and organizational skills
Ability to provide timely input and leadership on decisionmaking issues affecting the organization
Strong understanding of KPIs IT metrics and data analysis
Strong ability to use metrics and analytics to provide information and plans
Experience managing staff including hiring training and developing teams assigning tasks evaluating performance etc.
Ability to promote inclusive excellence in the workplace
Experience managing coaching & promoting leaders in IT
Strong ITil understanding
Excellent attention to detail
Effective written and verbal communication skills

While not everyone may possess all of the preferred qualifications the ideal candidate will bring many of the following:

Masters Degree
5 years of management experience
Higher Education IT management experience
ITIL Foundations certification and demonstrated practical application
Experience with ITSM
Project Management certification
Knowledge of and sensitivity to a Catholic Marianist work environment

To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet along with a list of 23 professional references.

Applicants must be currently authorized to work in the United States on a fulltime basis. The University does not provide work visa sponsorship for this position.

Informed by its Catholic and Marianist mission the University is committed to the principles of diversity equity and inclusion. Informed by this commitment we seek to increase diversity achieve equitable outcomes and model inclusion across our campus community. As an Affirmative Action and Equal Opportunity Employer we will not discriminate against minorities women protected veterans individuals with disabilities or on the basis of age race color national origin religion sex sexual orientation or gender identity.