Engineer II Field Service
Engineer II Field Service
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Job Description
Work Schedule
Standard (MonFri)Environmental Conditions
Able to lift 40 lbs. without assistance Adherence to all Good Manufacturing Practices (GMP) Safety Standards Cleanroom: no hair products jewelry makeup nail polish perfume exposed piercings facial hair etc... allowed Cold Room/Freezers 22degreesF/6degrees C Laboratory SettingJob Description
When you join us at Thermo Fisher Scientific youll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry we give our people the resources and chances to create significant contributions to the world.
Location/Division Specific Information:
US Allentown PA Remote. Residency in or around Allentown PA is required.
How youll make an impact:
Field Service Engineers (FSEs) are considered remote colleagues since they commute daily to customer sites to provide service. As such FSEs are provided with a Company (Fleet) vehicle to allow for daily travel to multiple customer locations in their defined service area. Overnight travel up to 30 is required to service customers and participate in training programs.
You will handle various aspects of field service support and customer relationships within our Laboratory Equipment (LE) division. You will provide advanced services on laboratory equipment including the following:
- Repair install and maintain a variety of laboratory equipment products including temperature control incubators centrifuges cold storage (refrigerators and freezers) and other equipment as needed
- Schedule and complete detailed preventative maintenance and corrective service to ensure peak uptime of customer equipment
- Submit expenses and manage trunk stock inventory in a timely and accurate manner
Keys to Success:
Education
- Bachelors Degree in Engineering or Electronics preferred. Associates degree or High School Diploma/GED equivalent with 3 years of related experience will also be considered.
- EPA Certification required.
- Accredited trade school certification HVAC/R or Electronic Technician preferred.
Experience
- 3 years of experience in field service Depot repair manufacturing facilities or equivalent servicing medical devices or laboratory equipment etc. preferred.
- 1 year of customer facing experience preferred
- Maintain a valid drivers license and safe driving record
- Strong electronic/electrical and mechanical background with experience in refrigeration preferred
- Experience working with basic test equipment such as DMM tachometer and temperature devices preferred
Knowledge Skills Abilities
- Action Oriented tackles opportunities and challenges with a sense of urgency high energy and passion and consistently meets deadlines
- Strong Customer Focus builds positive relationships and delivers customercentric service
- Ability to operate computers smartphones and related software efficiently
- Effective interpersonal skills; ability to prioritize multiple priorities with minimal direction
- Ability to work independently diagnosing and solving using schematics diagrams service manuals and other technical resources
As one team of 100000 colleagues we share a common set of values Integrity Intensity Innovation and Involvement working together to accelerate research solve complex scientific challenges drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific where diverse experiences backgrounds and perspectives are valued.
Employment Type
Full-Time
