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At Ontario Health we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes experiences and value. How we work together is reflected through our five values: integrity inspiration tenacity humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
Fully paid medical dental and vision coverage from your first day
a health care spending or wellness spending account
a premium defined benefit pension plan
three personal days and two float days annually
three weeks vacation to start (for individual contributors) increasing to four weeks after two years
career development opportunities
a collaborative valuesbased team culture
a wellness program
a hybrid working model
participation in Communities of Inclusion
Want to make a difference in your career Consider this opportunity.
Reporting to the Manager of Virtual Emergency Services within the Primary and Community Based Health Care portfolio the Program Coordinator Clinical Transformation will provide operational support for and contribute to the ongoing projects and programs of the Clinical Transformation team.
The Clinical Transformation team are leaders who codesign innovative models enabled bytechnology to improve equitable access to care for everyone.We are change champions knowledge brokers and subjectmatter experts providing support and clinical guidance to healthservices providers to transform the healthcare system.Ourexpertise is focused on providing these services with a virtuallens.The work our team has done has provided millions ofpatients with access to health system navigation digital virtualand remote care management.
Clinical Transformation projects and programs contribute to Ontario Healths mandate and values and its commitment to engaging and partnering with key stakeholders across the health system including patients families caregivers health care providers and priority communities. This role and associated deliverables require strategic oversight and innovative solutions to inform health system planning improve care experiences and health outcomes through quality community patient and stakeholder engagement and codesign.
Here is what you will be doing:
Program Coordination
Acts as the liaison and works with the other program areas within the division as well as external organizations and stakeholders to develop consolidate and coordinate information and meetings in response to requests and requirements.
Provides first point of contact for many key stakeholders and maintains documents tools and technology as required.
Schedules and manages logistics for committees working groups and meetings in coordination with other members of the team. This includes recording minutes/action items and other administrative support.
Manages incoming inquiries and triage requests as required. Ensure that matters are handled in a timely fashion with attention to detail accuracy and strict confidentiality.
Corresponds with the internal teams and Ministry of Health to coordinate activities and process requests (i.e. information gathering content clarification etc..
Prioritizes conflicting needs; handles matter expeditiously proactively often with deadline pressures.
Documentation
Prepares meeting packages for attendees (agendas/presentations) attends and records meetings prepares and distributes minutes communicates committee decisions and initiates and/or completes any required follow up to facilitate desired outcome of meetings.
Demonstrates strong documentation skills including presentation creation and writing. Updates and maintains the team and/or project site.
Provides oversight and review daily operations requirements and program administration. Assigns actions to appropriate team members to address any issues.
Supports and manages best practices and ensures process improvements are documented communicated and implemented.
Program Processes
Provides support in establishing mapping and communicating processes.
Manages the flow of communications to and from the program to facilitate the prioritization coordination and delegation of requests for meetings and information.
Develops and manages tracking and reporting processes.
Clinical Transformation Support
Provides secretariat support for Clinical Transformation programs and project components including (but not limited to): Communities of Practice Committees Expert Groups and Working Groups in coordination with Clinical Transformation team members
Works closely with the Director Managers Sr. Business Leads and other team members.
Participates in a wide array of activities including planning projects and initiatives communication strategies administration and ongoing operations.
Leads scheduling and remuneration for provincial Virtual Emergency Services programs
Here is what you will need to be successful:
Education and Experience
Postsecondary education; College/ University or equivalent work experience of a minimum of 5 years
Knowledge or experience of the Health Sector and/or government is an asset
Knowledge of Ontario Health internal processes and policies is an asset
Health care background/experience an asset
Knowledge and Skills
Demonstrated ability to prepare briefing notes minutes clear correspondence and summaries of decisions made and further actions identified over the course of a meeting.
Strong documentation and presentation skills.
Advanced written and verbal skills.
Advanced MS Office skills.
Experience providing senior level coordination support in a healthrelated organization is preferred.
Knowledge of basic project management methodology.
Superior organizational and time management skills.
Experience coordinating multiple stakeholders.
Ability to manage multiple tasks and provide assistance to multiple individuals in the presence of frequent interruptions.
Demonstrated initiative and the ability to work independently and within a team environment.
#LIHybrid
#LIND1
Location: Toronto Ontario (currently hybrid; subject to change)
Employment Type:
Permanent Full timeContract Length:
N/ASalary Band:
Band 3External Application Deadline Date:
March 24 2025All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Ontario Health encourages applications from candidates who are First Nations Mtis Inuit and urban Indigenous; Francophone; members ofBlack and racializedgroups; 2SLGBTQIA communities; trans and nonbinary individuals;and people living with disabilities.
Ontario Health is an accessible employer and we offer accommodation in all aspects of employment including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process please email and a member of the team will connect with you within 48 hours.
Required Experience:
IC
Full-Time