Case Manager Lead
Case Manager Lead
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a nonprofit human services organization committed to serving people in need strengthening families and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs Upward Bound college prep programs veterans services homeless shelters lowincome housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.
PAY RATE:$28.01 $29.48 Per Hour
BENEFITS:VOALA offers competitive medical dental vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Lead Case Manager will arrange coordinate monitor mentor and assure all delivered services by the case management team meet the needs of program clients. This includes assisting case managers in: assessing and reassessing household needs educating households on and community resource opportunities developing housing stability plans scheduling appointments and providing necessary followup to ensure housing stability plans are progressing on schedule and needs are adequately being addressed. The Lead Case Manager shall work to ensure his and the teams case load is assigned and completed in a timely manner. The position requires a combination of administrative/office duties and field/outreach work.
DUTIES AND RESPONSIBILITIES
- Assign and monitor case load of team:
- Review daily referrals and screenings of potential clients.
- Designates clients to case manager for intake and ensures all supporting documents are verified
- Provides information and referrals for callers and walkins
- Conducts comprehensive screenings and assessments with clients to collect functional environmental financial employment housing educational and health information as appropriate to develop a case plan
- Develops support systems to meet client needs coordinates and facilitates movein activities rental negotiations and service referrals as required
- May make home and field visits
- Monitors case managers on a regular basis to determine quality and effectiveness of services provided
- Review cases with Program Coordinator and Case Management Team
- Audit case file on a regular basis for completeness and accuracy
- Conducts crisis intervention as necessary
- Assists case managers by identifying and coordinating a variety of available services necessary for veterans and families to maintain/obtain selfsufficiency and family stabilization
- Makes referrals to available VA/community providers for therapeutic social educational and medical resources as appropriate
- Provides support to case managers clients and families through ongoing case conferencing counseling and advocacy
- Conducts comprehensive file reviews and assessment of data collected to assure all necessary documentation is collected by case managers for program services eligibility purposes
- Assure all program assets and file documents are maintained and secure for all client records
- Develops performs and assists with workshops pertaining to program services that meet client needs
- Participates and assists with outreach events
- Other duties as assigned
Qualifications
REQUIREMENTS:
- Must be able to pass a fingerprint clearance background check including criminal history personal references employment and education verifications
EDUCATION:
- Associates Degree in Social Work or related field or
- A combination of education and relevant experience (Two years total).
- Completion of VOALA Case Management training within 6 months of hire.
EXPERIENCE:
- Minimum of 2 years of experience as a case manager;
- Proven Leadership ability
PREFERRED QUALIFICATIONS:
- Bachelors Degree (Social Work or related)
- 3 years of experience working with target population
- Experience in supervision or lead role preferred
- HMIS navigation
Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law.
This employer participates in EVerify as required by the federal government and will provide the federal government with your Form 19 information to confirm that you are authorized to work in the U.S.
If EVerify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment.
Required Experience:
Manager
Employment Type
Full Time
