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Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.
Arena Parking Staff is responsible for managing event day operations within the parking lots surrounding Chesapeake Arena on the campus of UMBC. Arena parking staff will be the first point of contact in providing a memorable first impression for all guests and employees by providing direction and answering any questions guests may have.
This role will pay an hourly wage of $16.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Set up traffic and parking signage in advance if guest arrival for events
Control/monitor entrance and exit of all guests and employees in and out of the parking lots
Provide all guests a positive first impression by offering excellent customer service
Be familiar with ParkWhiz app and other applicable software
Address all problems and concerns in a timely manner
Keep all traffic flowing both in and out of the parking lots
Monitor parking lots for safety and security of guests employees and vehicles
Provide guests with directions and other venue information
Direct guests and employees to available parking spaces while maximizing the amount of vehicles per lot
Direct guests on how to properly pay for parking when applicable
Maintain a neat and clean appearance during all scheduled shifts
Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.
Must be at least 18 years of age
Must have reliable transportation
Prior parking experience strongly preferred but not required
Maintain composure in stressful situations
Ability to problem solve efficiently
Must be polite friendly and possess excellent interpersonal skills
Ability to multitask
Must be able to work independently with minimal supervision and as part of a team
Must be able to stand or walk constantly for an extended length of time
Must be able to work indoors and outdoors in all weather conditions
Effective oral communication and writing skills
Ability to lift a maximum of 25 pounds without assistance
At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.
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