Contracts Manager

Do you want to make a difference in the world and contribute to a sustainable future

We believe we can develop the technology and gain the knowhow to make that difference in tackling the climate challenge.

Its a big responsibility and we have committed to do it.

As a leader in the cement and mining industries we have taken on the responsibility of developing sustainable solutions. We have launched our ambition MissionZero enabling our customers to move towards zero emissions cement plants by 2030.

Your curiosity knowhow and innovative mindset will take us from idea to action. Together we enable our customers to produce the materials needed for a better future.

Job Scope:

Contract Manager Focuses on retention and strengthening a portfolio of strategic Customer relationships to drive business growth and development. Lead point of contact for key Customer matters escalations and forward forecasting of requirements. Coordinates activities accordingly utilizing organizational resources to develop and implement operational solutions to achieve Customer requirements and deadlines.

How will you help us achieve this:

• Develop a solid and trusting relationship between the assigned Customer portfolio and FLS

• Primary escalation conduit responsible for resolving Customer issues and complaints

• Develop a comprehensive understanding of assigned Customer portfolio requirements e.g. installation base

• Drive the FLS ESG agenda with a focus on new technologies

• Negotiate performancebased contracts and maintain ongoing contract terms conditions and performance

• SQDC performance analytics reporting and improvement for contracted items for assigned Customer portfolios (DIFOT QA QC)

• Pricing review analytics forecast and rolling 3month updates

• Led the 180day forecasting process for contracted items gaining signoff from assigned Customer portfolio with Central Procurement

• Oversight and management of the rolling 30day order placement and activities

• Preparation and Presentation of Monthly Reporting SLAs both F2F and Online

• Facilitation Capital and oneoff Proposals and Estimates on behalf of FLS

• Crossfunctional collaboration with internal and external stakeholders

• Review and where required facilitate the resolution of Warranty and Service Support

• Timely and accurate maintenance of customer portfolio data

What you bring:

• Recent experience as a Contracts Manager

• Skilled in stakeholder engagement with a strong customer service attitude

• Ability to interpret and comprehend commercial contract terms and conditions

• Strong ability to negotiate tactics and planning

• Good understanding of the resources sector and its influences and impacts in mining operations

• Experience in a customerfacing business development order handling procurement or supply chain role in the resources sector

• Good understanding of Supply Chain processes and principles and their impacts on customer outcomes

• Sound understanding of Trade Practice Law and requirements as required

• Strong analytical and critical thinking skills

• Ability to influence and persuade internal and external stakeholders

• Ability to interpret and comprehend basic financial data

• Ability to work in a team or individually on multiple concurrent projects

• Ability to handle conflicts and manage dispute resolution

• Ability to build strong internal and external relationships

• Demonstrated ability to deliver in a fastpaced changing environment while maintaining high attention to detail

• Good organization skills that deliver effective planning and housekeeping standards.

• Strong multitasking and time management skills

What we offer:

• Competitive remuneration package on offer

• Job security in a volatile market. Since 1882 FLSmidth has operated successfully within a global environment

• Development and training within a respected global OEM company

• Access to salary packaging options to allow you to maximize your after tax income

• Employee Assistance Program for employees and immediate family.

• Purchased annual leave options

• Access to a recognition and benefits platform

• Involvement with community and charity initiatives

• Annual flu vaccination

As an equalopportunity employer FLSmidth embraces diversity and equality by promoting an environment of inclusion.

We encourage applicants of all backgrounds and perspectives to apply the more diverse our employees are the stronger our team is.

In our commitment to equal opportunity and eliminating bias we kindly request that you exclude personal information such as age ethnicity number of children and photographs from your application materials.

Please apply by clicking apply on this page.

Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.

Candidates will be contacted by email.

No recruiters and unsolicited agency referrals please.