Palantir builds the worlds leading software for datadriven decisions and operations. By bringing the right data to the people who need it our platforms empower our partners to develop lifesaving forecast supply chain disruptions locate missing children and more.
The Role
As a Global Benefits Specialist you are responsible for the daytoday benefit administration and employee support at Palantir. You are outcomeoriented and pursue solutions in a thoughtful iterative and empathetic way. You have a keen eye for detail and critical thinking a focus on accuracy and excellent customer service skills. You are someone who is motivated by helping employees through onboarding educating new hires about our benefits managing vendors to ensure the services they provide are high quality and consistently improving processes that remove friction and enhance the employee experience.
Most importantly you find peoplefocused work exciting and rewarding. Our company is filled with amazing brilliant and dedicated folks from around the world and we work hard to serve and support our colleagues in the shared pursuit of our mission.
Core Responsibilities
Act as a first point of contact and ongoing resource for employee questions including healthcare pension dental vision life and disability insurance benefit enrolments/changes and eligibility.
Manage benefit operations for UK and other EMEA country plans including enrolments files invoicing vendor management and employee experience across multiple countries.
Support UK benefit renewals (census files employee outreach and communication enrolments file feeds etc..
Manage UK leave of absence cases including employee questions and stakeholder communication.
Cultivate and manage relationships with carriers and crossfunctional partners (Payroll Mobility etc. to ensure delivery of high quality and legally compliant programmes.
What We Value
Strong communication and interpersonal skills; able to provide highquality support to employees with empathy.
Attention to detail operational excellence and ability to balance competing priorities; comfortable navigating between a high volume of inbound requests while driving projects forward.
Ability to operate both independently and collaboratively handle ambiguity and tackle openended problems.
Comfortable supporting a global population in multiple time zones communicating through email messaging and video conferencing where needed.
HRIS/Benefit administration experience in Workday.
Expertise in multi location benefits management with UK and EMEA experience preferred.
What We Require
2 years of UK benefit experience
Initial onboarding inoffice and 3 days inoffice/week ongoing
Life at Palantir
We want every Palantirian to achieve their best outcomes thats why we celebrate individuals strengths skills and interests from your first interview to your longterm growth rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and wellbeing across all areas of Palantirians lives is just one of the ways were investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantirs values and culture we believe employees are better together and inperson work affords the opportunity for more creative outcomes. Therefore we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week) allowing our employees to strike the right tradeoff for their personal productivity. Based on business need there are a few roles that allow for Remote work on an exceptional basis. If you are applying for one of these roles you must work from the city and or country in which you are employed. If the posting is specified as Onsite you are required to work from an office.
If you want to empower the worlds most important institutions you belong here. Palantir values excellence regardless of background. We are committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring processplease reach out and let us know how we can help.
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