Systems Administrator
Systems Administrator
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Job Description
Job Title
Systems AdministratorJob Description
Rabobank is the worlds leading specialist in food & agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding longterm value for clients. Our commitment to our employees & clients is at the heart of everything we do.
Rabobanks IT Workplace Technical Services team sits within the banks IT Infrastructure division. The Workplace Technology Services provide support across the following service categories:
- Core workplace services
- Connectivity & remote access services
- Automation Services
- Communication Services Messaging Voice & Video
- Collaboration Services
- Workplace Security & Control services
- Client computing services
The IT Workplace Technical Services team has an opening for a System Administrator in our Sydney. You will bring your proven support experience with MS technologies & Contact Centre applications to provide Level 2 / 3 support to Rabobank staff across Australia & New Zealand & have the opportunity to participate in projects concurrently. You will work within a highly engaged team of crossskilled individuals.
Top Role Accountabilities:
Provide Level 2 /3 support for workstations & servers
- Provide ongoing optimisation of the infrastructure while ensuring high levels of performance & availability
- Ensure the infrastructure is insulated from unauthorised access virus infection or any security vulnerabilities & conforms to Rabobank Standards & Policies
- Maintain the Workstation Images & patching within the Global Standards
- Identify & implement improvements to deliver cost reductions & improve service delivery
- Provide knowledgeable contributions & documentation for the server & desktop infrastructure
- Collect & understand the IT Workplace requirements of the regions users
- Work closely with various project teams globally to deliver defined project outcomes
- Log calls to external vendors for hardware & software issues
- Provide regular review analysis & reporting of provisioned capacity mediumlong term growth & sustainable upgrade recommendations
- Provide regular review analysis & reporting of server availability
- Create & maintain technical documentation for new installations & systems changes as required
To be successful in the role you will have:
- Ideally 35 years experience in either a system or applications support role
- Experience supporting Workplace technologies across Windows systems (MS Server Active Directory Office 365 PaaS & SaaS applications
- Experience in supporting Voice Systems such as Genesys Call Centre
- An understanding of cloud computing concepts
- Proven troubleshooting experience
- Technical documentation skills
- A good grounding in all aspects of system administration
- An understanding of ITIL frameworks & principles. ITIL Accreditation highly regarded
This role is a Monday to Friday core business hour role the successful candidate must be willing & able to occasionally work weekend when required.
Our Values
Rabobank Australia values inclusion belonging and positive experiences for all. Our work environment our benefits and the way we live our values Client Driven Responsible Professional and Cooperative make it a great place to work. We welcome applicants from diverse backgrounds.
Please let our Talent Acquisition team know if you need any accommodations
to make our opportunities more accessible to you.
What were proud to offer you:
is our hybrid way of working at Rabobank and for Australia that means we have a blend of time working between the office & home
Wellbeing leave. These 2 extra leave days support greater work/life balance & is just another way we are helping our employees to lead happier healthier & more fulfilling lives
Education Assistance Program. Rabobank values the development of its people & has a great Education Assistance Program to assist with professional development
Parental Leave that supports you & your family while giving you the freedom & flexibility to enjoy this special time (upto 14 weeks paid leave)
Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isnt enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave & an option to purchase another 2 weeks Annual Leave
Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing in the event of serious illness injury or even death. Rabobank provides eligible permanent employees with employerfunded Death TPD & Income Protection Insurance
Rabo Workplace Giving program. As part of Rabobanks global Corporate Social Responsibility Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners
Other Extras. Annual equipment or wardrobe allowance annual flu shorts discounted health insurance EAP & more
Required Experience:
Unclear Seniority
Employment Type
Full-Time
