Service Advisor ASM Experienced
Service Advisor ASM Experienced
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
EXPERIENCED NEW CAR DEALERSHIP SERVICE ADVISOR/WRITER
PRIOR CDK EXPERIENCE A PLUS
FEMALE/MALEBILINGUAL A PLUS
GAINESVILLE HYUNDAIWE ARE GROWINGa Krause Family Dealership
START UP NEW LOCATION HYUNDAI DEALER IN GAINESVILLE GA. WITH A NEW FACILITY CURRENTLY BEING BUILT IN OAKWOOD GA RIGHT OFF THE INTERSTATEAND IT WILL BE HUGE!
A CAREER OPPORTUNITY TO JOIN A FAMILYOWNEDTEAM THAT CARES FOR THE STAFF AND CUSTOMERS
Best in class service lane technology will be provided to offer a great customer experience!
Hyundai one of the worlds leading automotive brands is seeking a highly motivated and customerfocused Service Advisor to join our team. In this role you will be responsible for assisting customers with their vehicle service needs from scheduling appointments to delivering completed vehicles. The ideal candidate will have excellent communication skills a passion for customer service and a willingness to learn and grow within the automotive industry.
What we offer:
- Medical Dental Vision Insurance
- 401k
- Paid Vacations
- Holiday lunches/grill outs
- Employee appreciation celebrations
Responsibilities
Oversee repair orders and flow of service drive. Ensure that customers receive prompt courteous and effective service
Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
Ensure the daily inventory of technicians time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems warranties services and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Organized and friendly personality
Time management skills
Fantastic communication skills
Consistent record of service and sales success
Team oriented and selfmotivated
Clean driving record and valid drivers license
What we offer:
Free Health Insurance Option Available
401k Match Options Available
HSA company match contribution
Dental and Vision Insurance Available
Paid Vacations Holiday Pay PTO pay
Career advancement opportunities promote from within
Discounts onproducts and services
Family owned and operated
Long term job security
The Krause Auto Group has been in business for over 30 years and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow promote from within and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW Mercedes Ford Lincoln Hyundai Genesis Lamborghini Aston Martin Rolls Royce Koenigsegg Mclaren and Lotus) across 4states (Georgia South Carolina North Carolina and Florida)
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Senior IC
Employment Type
Full-Time
