Manager Field Operations - MB
Manager Field Operations - MB
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Job Description
Xplore Inc. isCanadas fiber 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a worldclass fiberoptic and 5G wireless network to enable innovative broadband services for better every day rural living for today and future generations.
We are looking for a Field Operations Manager for the Manitoba region that will be responsible for their remote teams daily activities by supporting build projects infrastructure maintenance and emergency repairs on both the Xplore Fibre and fixed wireless network. Excellent team management organizational and communication skills are necessary. The successful candidate will provide handson direction scheduling and support for the Field Operations Technicians and resources. This individual will be required to plan maintenance and construction activities as well as handling escalated support requests. This position acts as a prime technical contact to external and internal support groups in the areas of network repair maintenance support construction and safety practices. This role requires knowledge of IP Networking extensive knowledge & experience of both Fibre & Fixed Wireless Network equipment and deployments. This position reports to the Regional Director of Network Deployment & Field Operations and will involve both on call support and offhours work.
Key responsibilities include:
Support the Network Build program. Coordinate infield project and hotcut activities. Design and document process improvements. Plan and Implement site enhancements to improve the reliability of the Xplore network.
Outage Management Respond appropriately to critical outage events. This includes the coordination communication and troubleshooting of events in a timely manner from beginning through resolution. Active support of the infield team resource coordination and continuous improvement.
Team management & development Policy & Best Practice development and field safety.
Network Maintenance and optimization activities manage and coordinate daytoday maintenance and upkeep of the physical infrastructure.
Provide after hours oncall support for the emergency restoration of services.
The ideal candidate will possess:
Minimum 5 years in a related field 35 years in network deployment/management and 2 years in leadership.
Strong problemsolving organizational communication and troubleshooting skills. Ability to work independently and in teams manage multiple projects and prioritize tasks.
Fibre and Fixed Wireless Networks field and construction safety IP networking and QuickBase (asset).
Configuring/installing Ceragon Alpha Ciena Cisco Ericson/Huawei RAN equipment and network monitoring tools (e.g. Cacti).
Valid Drivers License and experience with communication tower sites.
As a condition of employment and in order to comply with industry related data security standards this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.
Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.
Company Overview:
Xplore Inc. isCanadas fibre 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a worldclass fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living for today and future generations.
Required Experience:
Manager
Employment Type
Full-Time
