Supervisor Maintenance Facilities

Universal Orlando Resort believes inperson collaboration is key to our success. Many of our Team Members work in a hybrid capacity contributing from the workplace a minimum of three days per week. There are also roles that require being onsite full time. Limited remote opportunities may be available within specific departments. Youll learn more about this during the recruitment process.

JOB SUMMARY:

Responsibilities include overseeing various trades including scenic/paint roofing maintenance mill shop sign shop and crafts. The main objective is to ensure the maintenance of buildings and premises. This involves managing interdepartmental relationships prioritizing safety through audits and training and supervising tasks to uphold safety standards and creative integrity within a theme park. Strong leadership is essential for promoting efficiency and excellence ultimately enhancing the guest experience by delivering high Show Quality and maintaining Creative intent.

MAJOR RESPONSIBILITIES:

• Coaches and counsels team members on; personal development professional growth performance reviews employee relations customer service empowerment Tech Services culture safety procedures decision making identifying & solving problems allocating & using resources managing & sharing Information planning improving work processes & technology communications creativity and any other areas that will assist the Facilities team members in improving their daily performance and increasing productivity.
• Supervise routine maintenance and PM schedules and operations. Ensures all routine quick calls preventative & predictive maintenance discretionary and emergency repairs are being performed as per OSHA and Universal Quality Standards and as specified on various weekly schedules quality reports open work order reports PM schedules & discretionary work orders. Ensure all Safety compliance and workrelated items are completed as soon as possible.
• Accurate and timely completion of all assigned paperwork. Including but not limited to team member evaluations counseling Incident reports budgets quality report updates approval of invoices approval oversee copes of work work authorizations and CCRs.
• Effectively oversee the designated park budget while considering other departmental needs through collaboration and communication within the Facilities Departments. Adjust planned expenses as needed during regular budget reviews and updates on latest estimates. Justify any expense overages through clear communication. Develop proposals for annual capital purchases.
• Regulate subcontractors to ensure timely and accurate completion of all projects. Work with subcontractors to achieve the best pricing for Universal Studios.
• Understands and actively participates in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION:

Technical school or Associate degree is preferred.

EXPERIENCE:

• 5 years experience of construction operation and maintenance management of a large theme park including 3 years of experience in maintenance supervisory responsibilities required
• Or equivalent combination of education.

ADDITIONAL INFORMATION:

• Applicants should possess proficient computer skills with a strong command of programs such as Microsoft Office Outlook Maximo Kronos and Share point.
• Ideal candidates will also have familiarity with operating equipment relevant to the Teams they oversee encompassing Maintenance Roofing Paint Scenic Crafts Sign shop and Mill shop.
• Proficiency in reading and interpreting business literature technical documents and government regulations is required. Additionally the ability to write reports correspondence and procedure manuals is essential.
• Effective communication skills are needed to address inquiries or complaints from customers regulatory bodies or business associates.
• The role also entails interpreting complex instructions and handling abstract and concrete variables.
• Problemsolving skills are utilized to gather data analyze information and reach logical conclusions.

Your talent skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando viaemail the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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