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The Director of Analysis Operations is a strategic leadership role responsible for overseeing the analytics team within the operations division. This position involves leading a group of team leaders strategic analysts and data science professionals to design build and maintain data tools that help Wellmark deliver strategic efficient and reliable services. The director works closely with operations leadership to identify critical information needs convert data into valuable decisionmaking tools and conduct root cause analysis to identify areas for improvement then partners in the strategy deployment process through disciplined problem solving processes and executable business cases.
Qualifications :
Required
For consideration you must meet one of the following educational/technical requirements:
Preferred:
Additional Information :
a. Proactively consult and communicate the art of the possible with key departments and stakeholders on an ongoing basis to solve complex business problems identify opportunities for optimization initiate process improvement strategies and provide expertise for projects reporting and analytics.
b. Provide the strategic direction and leadership for the team and work directly with and on behalf of divisional senior leadership to initiate identify assess and recommend strategic efforts.
c. Recruit talented team leaders analysts and outside resources that can help solve the complex problems that will optimize Wellmark in its quest to make Health Care Better.
d. Lead and mentor the team and ensure consultative problem solving using the following steps: problem definition disaggregating problem into branches prioritizing most critical branches workplan development analyzing synthesizing and then communicating.
e. Ensure use of advanced analytics and data science methods and processes meets or exceeds best practices to drive business outcomes.
f. Provide daytoday leadership of financial and human resources focusing on employee and leader coaching development performance improvement coordination budgeting and forecasting for multiple staff and department specific functions/services.
g. Drive collaboration with business stakeholders to define design execute maintain monitor and improve selfservice reporting suites and models to support critical business initiatives.
h. Oversee the management of multiple projects simultaneously to ensure they support corporate strategic initiatives and aggressive timelines. Collaborate and partner with key stakeholders to ensure prioritization items within the business area portfolio of initiatives.
i. Advise and oversee construction of statistical models; assess quality and performance and ensure correct implementation documentation and maintenance.
j. Proactively and regularly weigh capacity against business demands and strategic priorities to adjust resources size skills and structure as needed Including the use of flexible resourcing options such as matrixed and contracted resources.
k. Monitor and assess the advancements in analytics and consulting technology and trends on topics such as machine learning process improvement decision making optimization and problem solving. Adopt advancements as appropriate.
l. Refine develop and implement quality controls and departmental policies and procedures to ensure quality standards organizational expectations and regulatory requirements.
m. Other duties as assigned.
This job requires a noncompete agreement.
An Equal Opportunity Employer
The policy of Wellmark Blue Cross Blue Shield is to recruit hire train and promote individuals in all job classifications without regard to race color religion sex national origin age veteran status disability sexual orientation gender identity or any other characteristic protected by law.
Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at
Please inform us if you meet the definition of a Covered DoD official.
Remote Work :
No
Employment Type :
Fulltime
Full-time