Please note that this is not an exhaustive list of everything that needs to be done. Avani Fares Maldives employees always find new ways to look after the business their guests and their colleagues. Within this the key responsibilities for this position are:
- To work as a team with colleagues in all departments to ensure timely service and a smoothrunning operation.
- To understand and adhere to all hotel policies and Standard Operating Procedures regarding guest service how to run the operation and personal discipline and grooming.
- Check out with your supervisor before leaving your station or the floor for any reason
- To have a full knowledge of the services and facilities provided by the hotel to answer any questions the guests may have.
- Follow all safety policies to ensure a safe work area
- Follow all reasonable workrelated requests made by a manager or Supervisor which may be outside your normal job activities to achieve complete guest satisfaction and service throughout the Hotel
- Ensure guest satisfaction by adhering to the service standards and anticipating the needs of our guests.
- Maintain your station in accordance with standards at all times
- Develop a complete knowledge of menus
- Learn and correctly use the PointofSale equipment and follow procedures
- To maintain strict security measures when entering guest rooms to maintain the privacy rights of our guests. (Room Service)
- Actively participate in all training meetings to continually develop professional skills and increase guest satisfaction.
- Check corridors for trays when returning from taking orders (Room Service)
- Clean and break down trays in dish area watching for condiments salt pepper sugars salt & pepper etc.
- To ensure all local laws related to service of food drinks tobacco are adhered to.
- You maybe be required to work in different shifts and maybe be assigned to different outlets in different shifts based on business needs.
- You may be required to work extra hours based on the business demands.
- Any other duties and responsibilities that may be assigned to you from time to time.
Qualifications :
- Able to communicate in English additional language is an advantage
- Wellgroomed and a high standard of personal hygiene required
- Enthusiastic and willing to learn
- Positive attitude and pleasant personality.
- Must currently hold the role applying for.
- Should have qualifications matching to position applying for.
- A positive and energetic attitude.
- Be able to work under pressure & flexible to work within a dynamic team environment.
- Excellent team player.
- Trackable references to support the role applied for.
Additional Information :
We are Upbeat We are OpenMinded We are Genuine
Remote Work :
No
Employment Type :
Fulltime