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Job Summary:
Arlo Williamsburg is seeking a highly motivated and experienced Banquet Captain to join our team. The Banquet Captain will be responsible for overseeing and coordinating all aspects of banquets and events ensuring exceptional service and guest satisfaction. This position requires strong leadership skills excellent communication and organizational abilities and a keen attention to detail. The Banquet Captain will work closely with the Banquet Manager and the rest of the management team to ensure a successful and memorable event for our guests.
Compensation & Benefits:
This is a fulltime salaried position with a compensation rate of $45 per hour. Pay will be distributed on a weekly basis. Our company offers a competitive benefits package including health insurance paid time off and opportunities for career advancement.
Responsibilities:
Supervise and train banquet staff ensuring they adhere to company policies and provide exceptional service to guests
Set up and break down banquet events ensuring all equipment and decor is in place and properly arranged
Communicate with clients and event planners to understand their needs and make necessary arrangements
Ensure all food and beverage orders are prepared and served timely and accurately
Oversee the cleanliness and organization of the banquet space and ensure all health and safety standards are met
Act as a liaison between the kitchen and front of house staff communicating any changes or needs during events
Handle any guest complaints while maintaining a professional and calm demeanor
Assist with inventory ordering and maintaining par levels of banquet supplies
Assist in creating and executing banquet event orders including floor plans timelines and special requests
Uphold company standards of quality appearance and guest service at all times
Participate in ongoing training and development programs to continually improve skills and knowledge
Other duties as assigned by the Banquet Manager or management team
Requirements:
Previous experience as a Banquet Captain or in a similar role within the hospitality industry
Extensive knowledge of banquet service standards food and beverage and event setups
Strong leadership and communication skills with the ability to effectively train and motivate a team
Excellent timemanagement and organizational skills with the ability to manage multiple events simultaneously
Ability to work evenings weekends and holidays as needed
Proficiency in Microsoft Office and event planning software
Must have a valid food handlers and alcohol service certification
Must be able to stand walk and lift for extended periods of time
EEOC Statement:
Arlo Williamsburg is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Part-Time