drjobs Technical Engagement Manager

Technical Engagement Manager

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1 Vacancy
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Job Location drjobs

Dresden - Germany

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop smartphone wearable device voicecontrolled gadget flexible screen VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles integrated circuits packaging printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration research and development. KLA focuses more than average on innovation and we invest 15 of sales back into R&D. Our expert teams of physicists engineers data scientists and problemsolvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The Customer Engagement (CE) team is our field based customer facing organization consisting of Technical Engagement Managers and Application Engineers. The team partners closely with our customers to provide a comprehensive portfolio of products software and expertise to help customers manage yield throughout their fabrication processfrom research and development to final volume production. Responsibilities of this group include maintaining strategic client relationships partnering with our sales team in identifying and closing sales opportunities ensuring our products meet performance capabilities & expectations providing critical solutions for improved yield performance and collecting requirements for future products by understanding customer processes and technology trends. Partnering with our sales organization and factory divisions this diverse and dynamic team helps ensure alignment between customer needs and product offerings to maintain a high level of customer satisfaction.

Job Description/Preferred Qualifications

We are looking for a Technical Engagement Manager within the European Business Unit based in Dresden Germany or Grenoble France to lead our Application Engineer team and drive projects and strategical engagement at our European Customers for Unpattern Wafer Inspection Division.

TEM Role and Responsibilities include:

  • Leads the CE Apps Team for Unpattern inspection and wafer geometry product lines.
  • Defines and executes customer specific product penetration positioning and market share strategies.
  • Develops relationships with key customer technical buying influences.
  • Deep understanding of leadingedge such as specialty and WBG process and inspection technology.
  • Drives collaboration projects eval H2H ramp support etc. to deliver differentiated product value ensure continued product learning and solve customer issues.
  • Strong understanding of the customer sales cycle and process.
  • Jointly develops sales strategies in collaboration with account managers and Tech. Dir.
  • Knowledge and application of KLA sales processes (Value/People SPIN etc).
  • Deliver effective technical presentations and product demonstrations to customers.
  • Coordinates resource plan and technical/application gap escalation.
  • Mentor and coach engineers and motivate team members.
  • Selects develops and evaluates the personnel to build a strong app team.

Essential Skills:

  • Solid Knowledge of Semiconductor Process and Inspection technology data analysis and statistical process control
  • Previous customer/industry experience is desired.
  • Excellent presentation and communication skills
  • Project management experience Ability to handle multiple projects in parallel.
  • Have creative thinking approach to deal with new customer challenges.
  • Excellent problemsolving skills.
  • Leadership skills : ability to create a strong team. Successful of projects in high pressure environment. Be a driver influence situations by facts.
  • Successful with multiple cultures environment
  • Strong business acumen an ability to work under stress and face multilevel challenges.
  • Deal with issues proactively with accountability and insightfulness able to manage conflict

What makes this position unique Key challenges that must be addressed in this position

The position offers the opportunity to manage Application Eng team drive strategical projects at all major European KLA customer help to introduce New Products and technology to solve customer problems support KLA share. Frequent travel 5075 across BU are required.

Minimum Qualifications

Languages: Fluent English (written and spoken) French German Italian knowledge are a plus

  • Masters Level Degree (Physics Material Science Engineering) with at least 57 years of experience in the industry or PHD with at least 35 years of experience in the industry.
  • Defectivity Process Yield Team Lead with knowledge of KLA technology and 3 years in the role

We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.


Required Experience:

Manager

Employment Type

Full-Time

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