Lexus Vehicle DeliveryTechnology Specialist
Lexus Vehicle DeliveryTechnology Specialist
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Job Description
Haldeman Lexus of Princeton Vehicle Technology Specialists
CAREER OPPORTUNITY Haldeman Lexus of Princeton is currently looking to fill a Fulltime position at our dealership. We are looking for customerfocused enthusiastic individuals with exceptional communications skills and a professional appearance. This is a great opportunity for qualified individuals to start a career with a Local Family owned Dealership with advancement opportunities.
TECHNOLOGY SPECIALIST This position ensures that every owner receives a proper delivery of the vehicle features and controls with special emphasis on properly educating the customer about the technology in the vehicle. Applicants must have great people skills and be a problem solver and great listener. This individual must also be available to work on Saturday. You will also be required to assist with offsite deliveries moving inventory and other Dealership tasks required by the Managers.
REQUIREMENTS All applicants must have exceptional communication skills. Previous Automotive experience is a PLUS but NOT REQUIRED will train the right candidate. Must be flexible to work Saturday and must achieve performance goals. Employment will be contingent on a satisfactory employment history background investigation and drug screen. Applicant must have a clean Driving Record and possess a valid drivers license.
Present Lexus products in an effective manner that ensures customer understanding
Maintain a high degree of product and technical knowledge. Conduct continuous research and maintain a collection of Lexus product and technical information.
Resolve customer inquiries for vehicle technology issues.
Troubleshoot Vehicle Technology features.
Master product knowledge on all vehicles.
Develop and practice presentations for all Lexus vehicles and their features.
Maintain and utilize a collection of technology information and resources to assist in explanations.
Assist customers in the delivery of their vehicles and personalize those deliveries to their needs.
Demonstrate vehicles features technical and dynamic systems and controls.
Introduce and explain quick guides and online resources for more indepth information.
Maintain a log of all customer deliveries.
Follow up on delivered vehicles within a specified amount of time to ensure customer satisfaction and understanding of featured technology
Train Sales Staff and other dealership personnel on new technology
Proactively engage with customers who visit the dealership to answer questions and respond to concerns.
Proactively collaborate with the Sales department to assist customers with their technology concerns by appointment.
Oversee deliveries for the sales team ensuring proper information is explained.
Any other related responsibilities as assigned by manager.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
