Control Tower Operations Manager 277235
Control Tower Operations Manager 277235
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Salary Not Disclosed
1 Vacancy
Job Description
Location: Kings Norton with travel to East Midlands Gateway
Salary: 42759.60
Hours: 40 hours per week Monday to Friday
As an Operations Manager youll be responsible for leading training motivating and managing the operational team to ensure optimal performance for Arvato and our customers.
Your Tasks
- Leading and managing and team to achieve and exceed SLAs
- Ensure health safety and welfare in line with legislation
- Distributing work orders and ensuring the workload of the employees
- Steering coordinating and implementing processes as well as planning the daily business activities
- First point of contact for all process and technical faults and forwarding of reports to the involved departments
- Identifying issues or problems and initiating corrective measures and success control
- Working in the SAP system
- Collaborate with the Workforce planner to ensure resource planning and processes are delivered in line with budgets forecasts and clients requirements.
- Participating in resource planning (staff and infrastructure)
- Creating and evaluating reports
- Ensuring the quality and service level specifications
- Lead continuous improvement initiatives to improve operational processes warehouse layout and systematic improvements by empowering and engaging the teams to deliver excellence.
- Develop your team to ensure they have the right skills competencies and behaviors to achieve their career potential and business results.
- People management activities
Your Profile
Someone who has the ability and desire to lead and motivate a team and has knowledge of Warehouse Management Systems. Thrives on working in a fastpaced and pressurised environment being reliable and punctual and having a flexible approach to work. You will be energetic and enthusiastic with a resultsdriven continuous approach. Excellent communication and customer engagement skills will be key as there will be regular interaction with the customer.
We Offer
- 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
- Pension contribution
- A life assurance policy that pays out 4 x Salary
- Employee Assistance Programme that provides you with confidential support information and advice to help you
- Employee Discount Scheme through Benefit Hub
- Free car parking
Required Experience:
Manager
Employment Type
Full Time
