Case Manager
Case Manager
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Job Description
Primary Details
Time Type: Full timeWorker Type: Employee12Month Contract
Location: Perth WA
The Opportunity
Were looking for driven and skilled professionals to join our Workers Compensation teams across WA. As a Case Manager you will be responsible for managing the entire claims process ensuring injured workers get back to work and recover efficiently while providing assistance and guidance to their employers.
Depending on your experience you may join either our early resolutions or high complexity teams managing a diverse range of workers compensation areas.
Your New Role
Be the primary point of contact for stakeholders including injured workers their employers general practitioners and medical professionals as they navigate the returntowork process.
Ensure compliance with all legislative codes and company policies adhering to set timeframes.
Hold facetoface sessions with stakeholders through case conferencing claims reviews and onsite visits.
Review each case promptly developing and executing effective claims strategies.
Set clear expectations and educate both workers and employers on their legislative obligations managing financial claims effectively across your portfolio.
About You
To succeed in this role you will have:
Strong influencing skills combined with excellent written and verbal communication abilities.
A customerfirst mindset focused on delivering optimal outcomes for those you assist
A proven track record of resilience when faced with challenging scenarios.
Welldeveloped time management skills and the ability to perform under pressure.
A willingness to learn and actively engage with a fastpaced dynamic team.
About QBE
We can never really predict whats around the corner but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their advantage.Were an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner.
And our people will be at the centre of our success. Were proud to work together and encourage each other enable resilience for our customers our environment our economies and our communities. With more than more than 13000 people working across 27 countries were big enough to make a real impact but small enough to provide a friendly workplace where people are downtoearth passionate and kind.
We believe this is our moment what if it was yours too
Your career at QBE lets make it happen!
Benefits
We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to and benefit from:
Hybrid Working a mix of working from home and in the office to enhance your work/life balance
Our Thriving at our Best wellbeing program including free holistic wellbeing coaching nutritional confidential counselling financial and legal advice
18 weeks genderequal flexible leave for all new parents including paid super
The ability to maximise retirement savings through voluntary super contributions and company matching
Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
Additional leave and support through QBEs Family Domestic Violence First Responder Network
Discounts on insurance products car hire hotels goods and services including benefits through our various sports and arts sponsorship partners
APPLY NOW and lets make it happen!
Click APPLY to submit your application. Successful applicants will need to complete work rights police and credit checks through our online provider as a condition of employment.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process please contact us at
Skills:
Analytical Thinking Case Management Claims Settlement Communication Critical Thinking Customer Service Data Privacy Disability Claims Intentional collaboration Managing performance Negotiation Personal Injury Claims Risk Assessments Sound Judgment Stakeholder ManagementApplication Close Date: 23/03/2025 11:59 PMHow to Apply:
To submit your application click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Required Experience:
Manager
Employment Type
Full-Time
