Staff Engineer Remediation Operations Program Manager Security - Provo

At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build highperforming teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires closeknit highfunctioning teams with an unwavering dedication to serving our customers.

When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.

Staff Engineer Remediation Operations Program Manager (Security) Provo

Why We Have This Role

In todays dynamic cybersecurity environment effectively managing and remediating security vulnerabilities is essential to safeguarding our systems and data. The Remediation Operations Manager will play a pivotal role in building and overseeing processes and systems for tracking and remediating all security findings across Qualtrics. By implementing robust strategies for vulnerability management this individual will be instrumental in elevating our security posture and ensuring that we maintain the trust of our customers.

How Youll Find Success

• Strategic Owner: You will take ownership of the vulnerability management and remediation function for Qualtrics driving the development of systems and processes to ensure timely and effective remediation of security issues.
• CrossFunctional Collaborator: Work closely with engineering product teams security architecture and technical operations to ensure alignment on remediation efforts championing security best practices across the organization.
• Proactive Problem Solver: Utilize your experience and strategic mindset to analyze security findings assessing risks and creating actionable remediation plans that align with business objectives.
• Initiative Leader: Demonstrate a proven track record in leading security initiatives that raise the security standards within the organization fostering a culture of continuous improvement and accountability.

How Youll Grow

• Industry Influence: Participate in securityrelated conferences and forums contributing insights that can shape industry practices and establish Qualtrics as a leader in security management.
• Strategic Visibility: Gain exposure to senior leadership and engage in highlevel discussions about security strategy further developing your influence within the organization.
• Process Improvement Expert: Continuously enhance your expertise in vulnerability management and remediation exploring innovative tools and methodologies to streamline processes and improve efficiency.

Things Youll Do

• Develop Remediation Processes: Build and implement comprehensive processes for tracking and remediating security findings ensuring alignment with best practices and regulatory requirements.
• Coordinate Security Initiatives: Lead initiatives that address security vulnerabilities collaborating with crossfunctional teams to assess risks and implement necessary changes.
• Monitor Progress and Metrics: Establish and manage key performance indicators (KPIs) to track the effectiveness of remediation efforts and report on progress to senior leadership.
• Facilitate Security Awareness: Work with teams across the organization to promote understanding of vulnerability management processes and the importance of timely remediation.
• Engage with Engineering Leadership: Collaborate with engineering leadership on longterm strategic changes that enhance security posture and integrate seamlessly into product development lifecycles.

What Were Looking For On Your Resume

While we value a range of experiences we place a high emphasis on your capabilities and achievements. For this role the following are particularly important:

• Demonstrated Experience: 7 years of experience in security operations or similar roles with a focus on leading security initiatives and enhancing organizational security posture.
• Vulnerability Management Expertise: Extensive knowledge and experience in vulnerability management processes and frameworks with proven success in remediation operations.
• CrossFunctional Collaboration: Strong ability to work effectively with various teams ensuring alignment and fostering a shared understanding of security priorities and objectives.
• Process Development Skills: Demonstrated ability to build and optimize processes for security findings showcasing initiative and strategic thinking.
• ProblemSolving Abilities: Evidence of effectively addressing complex security challenges and driving results through analytical thinking and proactive planning.

Remember its not about how many years youve worked; its about what youve achieved during that time that counts.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please dont hesitate to apply.

What You Should Know About This Team

• Innovative Environment: Our Security Operations team embraces change and thrives on solving complex challenges striving to elevate security practices continually.
• Collaborative Culture: We value teamwork and open communication ensuring that every voice is heard and that collaboration is at the forefront of our efforts.
• Commitment to Growth: We invest in professional development and encourage team members to explore new trends and technologies within the security landscape.
• Critical Impact: By managing remediation operations effectively your role will play a vital part in enhancing the security and trustworthiness of Qualtrics offerings.

Joining our team means stepping into a role thats vital challenging and deeply linked to Qualtrics aim of reshaping industries by harnessing the power of Experience Management and AI.

Our Teams Favorite Perks and Benefits

• Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships spa massages workout equipment meditation apps and much more.
• $1800 Experience bonus to be used for an Experience of your choosing
• Amazing QGroup Communities; MOSAIQ Green Team Qualtrics Pride Q&Able Qualtrics Salute and Womens Leadership Development which exist as places for support allyship and advocacy.