Wholesale KYC Operations Middle Office Associate
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Job Description
Become a key player in KYC operations managing onboarding and renewals while building strong partnerships across our global teams!
As a KYC Middle Office Associate within our designated Front Office team you will serve as the primary contact and expert on onboarding new customers handling additional business requests and renewing existing customer KYC records. Your role will involve facilitating KYC across all teams including new business renewals and remediation activities. You will work closely with our business partners to manage expectations regarding turnaround times and provide regular updates on the progress of onboarding. Your ability to demonstrate excellence diversity quality respect and inclusivity is crucial as is your capacity to selfmotivate and collaborate effectively within the wider team.
Job responsibilities
- Manages the KYC book of work New Business/Renewals for designated Front Office subLOB to priorities active requests provides status updates of key onboardings managing the end to end process
- Builds and develops strong partnerships identifies challenges and eliminates roadblocks with all internal partners
- Works with the Front Office teams directing clients as required to obtain all necessary supporting evidence to fulfil KYC due diligence
- Ensures all information to and from our Clients is accurate complete and compliant with AML Local and Corporate Due Diligence requirements
- Coordinates case prioritization capacity planning and assignment with our Global Maker teams and QC
- Stays up to date of any changes to processes and procedures regulatory change and ensures impacts are communicated to our business partners
- Manages personal workload and priorities ensuring timely escalation of key risks/issues to management
- Identifies and executes process improvements provides guidance and support on key process and technology initiatives to the business
- Works as a role model to peers and drives training and sharing of good practices
- Might lead peers engaged on the same portfolio
Required qualifications capabilities and skills
- Strong written and oral communication skills with experience of conflict resolution
- Resilient interpersonal skills ability to partner with internal stakeholders influencing and negotiating effectively with business partners and senior managers
- Client focused whist maintaining a strong controls mindset
- Proactive and flexible approach to personal workload and wider team targets
- Effective at managing time appropriately and organizing workload for maximum productivity
- Working knowledge of KYC/Compliance/AML standards
- Sound understanding of the Financial Industry
- Knowledge of multiple client types (i.e. Corporates NonBanking Financial Institutions Banks Foreign Correspondent Banks NonOperating/Asset Holding Companies Governments Organizations Publicly Traded Companies Small and Large Privately Held Operating Companies)
Required Experience:
IC
Employment Type
Full-Time
