Dutch Customer Support Agent in Lisbon
Dutch Customer Support Agent in Lisbon
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Job Description
Grow Your Career with Us!
Were seeking a customerdriven and solutionoriented Customer Support Agent to join our dynamic team. If you excel in fastpaced environments enjoy problemsolving and love engaging with people this role is for you!
Role Overview:
As a Customer Support Agent youll assist customers across multiple channelsphone chat email and social mediahandling accountrelated inquiries technical troubleshooting and financial transactions. Your contributions will be essential in enhancing customer satisfaction and streamlining internal processes.
Key Responsibilities:
- Deliver toptier customer support via phone chat email and social media
- Assist with account setup verification logins payments and technical issues
- Serve as a reliable contact especially for clients in the sports sector
- Respond to inquiries and concerns professionally and efficiently
- Build strong relationships with customers through clear and empathetic communication
- Ensure all interactions align with company policies and service standards
- Recommend process improvements to enhance customer experience
Requirements:
- Fluent in Dutch (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 01 year experience in customer support
- Strong leadership analytical and communication skills
- Eagerness to learn and grow
Why Join Us:
- Competitive Salary: We offer attractive compensation that reflects your skills and experience recognizing and rewarding your contributions
- Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
- Health and Life Insurance: Benefit from comprehensive coverage to support your wellbeing.
- Onsite Work Environment: Thrive in a collaborative and communicative office setting
- Relocation Package: Receive support if relocating to ensure a smooth transition
Ready to take on this exciting opportunity Apply today and lets connect!
Employment Type
Full Time
