Top Arkansas personal injury firm seeks Legal Intake Specialist to provide amazing customer service and be the first point of contact for potential clients. This is a rewarding job for someone who loves working in a fastpaced highvolume environment.
Essential Duties and Responsibilities :
Answer inbound calls in multilocation practice
Perform outbound calls to potential clients and followup
Create and field intake files
Collect and record information from potential clients
Open new cases in case management software
Assist in various administrative tasks including but not limited to: filing faxing sorting and delivering mail to appropriate team members
Qualifications:
Previous inbound customer service experience
Law firm experience is preferred legal department experience required
The ability to work under pressure use sound judgement and seek solution to potential problems
Strong knowledge of MS Office
Type a minimum of 55 words per minute
Bilingual in Spanish/English a plus!
Monday Friday: 4:00 pm 8:00 pm $17.00/hr DOE Excellent benefits PTO Holiday Pay Retirement and plenty of room for growth!
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