drjobs Office Manager Ace Handyman Services

Office Manager Ace Handyman Services

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1 Vacancy
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Job Location drjobs

Proctor, MN - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Office Manager Job Description Overview

Customer Service
The Office Manager is the primary person to answer the phone strictly following the Call Blueprint & StratFix
Check email daily and respond in kind.
Acts as the CSR/Scheduler booking work orders and maintaining the schedule.
Adjust schedule as needed to accommodate job extensions.
Handles customer service issues as they arise.
Write thank you notes as a follow up to each work order.
11 Month Warranty Calls
Personnel
Manages Craftsman/Apprentice time off requests and WebScheduler accommodations.
Dispatch work orders at the end of each day.
Payroll preparation.
Place Craftsman/Apprentice ads for employment.
Maintain employee records and communicate changes to PEO.
Operations
Solve operational problems as they happen.
Receives & checks in all work invoices.
Exports invoices to Quickbooks & apply payments.
Posts all receipts to Quickbooks.
Reconcile company credit accounts monthly.
A/P Keeps track bills & schedules payments or prints checks for Owner to sign.
A/R Prepares invoices follow up letters and works with Green Flag Recovery for severely past due invoices. Authorizes & creates payment agreements on rare occasion necessary.
Credit card reconciliation.
Filing.
Monitor & order office supplies & marketing supplies as needed.
Prepare daily bank deposits.
Enter marketing expense data into WebScheduler monthly.
Assist with monthly staff meetings.
Marketing
FacetoFace networking 810 hours per week)
Daily Social Media updates.
Maintain Yodle/Centermark Dashboard including:
Photo Upload
Offers Tool Management
Reviews Tool Management
Design quarterly existing customer marketing piece.



The 800 Craftsmen who represent our Brandare the heart and soul of our turnkey whiteglove home repair maintenance and improvement service.They are skilled and experienced in many trades but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customersfolks truly appreciate our high level of service and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven winning TEAM please apply to the position(s) available by selecting Show Me All Jobs above.


Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directlyto the franchise owner and all hiring decisions will be made by the management of that franchise. All inquiries about employment atthis franchise should be made directly to the franchise owner and not to Ace Handyman Services Corporate.


Required Experience:

IC

Employment Type

Full-Time

Company Industry

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