Senior Manager Environmental Social and Governance ESG Reporting

As a Senior Manager Environmental Social and Governance (ESG) Reporting you will lead a range of reportingrelated projects including the of ESG regulatory reporting readiness collaboration with internal teams and subject matter experts (SMEs) on other filings and stakeholder engagement and the analysis of data and trends to help ServiceNow make informed decisions in the evolving reporting environment.   

The Senior Manager will play a critical role on the team by lending their knowledge and experience in a broad range of ESG topics to help build reporting capacity and processes to ensure ontime and successful delivery of ESG reporting projects that support ServiceNows overall corporate priorities and stakeholders such as customers and investors. In this detailedoriented relationshipdriven and analytical role you will report to the Director of ESG Reporting and work closely with entire the ESG Reporting as well as a wide range of internal teams and external consultants.  

What you get to do in this role:   

• ESG regulatory reporting: Collaborate with ESG Reporting team members and a broad group of crossfunctional business partners (e.g. Statutory Reporting Legal Enterprise Risk Internal Audit Compliance and Ethics Environmental Sustainability Operational Excellence and topicspecific SMEs teams) to lead and execute various components of ESG regulatory reporting readiness. This includes: 

• Share ESG reporting expertise to influence help educate liaise and drive alignment for regulatory reporting between SMEs Statutory Reporting and Internal Audit. 

• Draft and guide the preliminary and ongoing creation of EU CSRD and other climaterelated regulatory reporting. 

• Commercial and investor inquiries: Coordinate with Global Proposal Services Commercial Legal Investor Relations and/or Account Executives on customers prospects partners and investors inquiries and questions. 

• Board and internal reporting: Lead on preparing content project managing and collaborating crossfunctionally to ensure various update for Nominating and Governance Committee Audit Committee broader Board of Directors and other internal reporting (monthly quarterly semiannual). 

• Risk and policies: Work with Enterprise Risk to colead the development and maintenance of ESG reportingrelated risks items; write and guide the development and refresh of process documentation and regulatory reporting policies 

• Climaterelated: Colead advise on and drive projects that advance climaterelated governance and risk and opportunities assessment and operationalization 

• ESG raters: Complete annual raters questionnaires such S&P CSA CDP MSCI Sustainalytics ISS JUST Capital and EcoVadis by working with SMEs in addition improving the process via the use of AI. 

• Analysis and presentations: Create presentations for business partners to senior leaders to provide information/education and exec summary on key projects and deliverables.  

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry. 

• Bachelors degree required preferably in a quantitative field. Advanced degree is a plus. 

• Possesses a growth mindset with a desire to continuously improve current processes and learn about the evolving ESG reporting landscape such as regulations and stakeholders expectations with the ability to zoom out connect the dots convert on feedback and constantly drive for solutions actions and improvements that balance our companys and stakeholders priorities. 

• Substantive handson experience with Excel and PowerPoint and ease in adapting to various technology tools such as dashboards and other software applications to analyze visualize and present information. 

• Proven ability to communicate and translate technical data and large amount of complex quantitative and qualitative information in a clear and concise manner to a variety of audiences (leadership and team members internal and external to the company) and linking them to business impact and value with strong attention to details. 

• Experience with collaborating and project managing ESG raters including S&P CSA CDP MSCI Sustainalytics ISS JUST Capital and EcoVadis and responding to stakeholders inquiries. 

• Experience with EU CSRD reporting and other global ESGrelated/climate regulatory reporting with familiarity with working with metric controls and risk framework. 

• Demonstrated expertise with multifaceted ESG reporting and related ESG topics with ownership collaboration and/or project management of an ESG report for a minimum of 3 years. 

• 5 year SaaS technology consulting finance; highgrowth fastpaced industry experience is a plus; resourceful selfmotivated and able to prioritize shifting workloads  

• 5 year experience in ESG reporting. 

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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