Partner Acceleration Leader Senior Manager HealthCare Providers Industry

What you get to do in this role:

The world of work is one of the most pressing issues that business leaders face today and as the defining enterprise platform of the 21st century ServiceNow is poised to be the platform of choice to tackle this critical imperative. But we will not do it without a robust partner ecosystem leading partner offerings and solutions and thats exactly where this role comes into play. The Healthcare and Life Sciences Partner Acceleration Lead will join our Partner Acceleration team as part of our Global Partners and Channels Organization (GPC) team that is at the forefront of driving ServiceNows growth to $20B and beyond.

The Partner Acceleration team has set a goal to drive profitable revenue by building an effective Partner GTM engine identification and monetization of breakthrough Offerings Embedded Solutions with our broader partner ecosystem. The Partner Acceleration lead Healthcare Industry is an exciting role that will own and be accountable for developing and executing the Partner GTM strategy for the Healthcare Industry. This role will be accountable for collaboratively developing NOWs partner Offerings strategy for the Healthcare industry with a keen focus on providers activation of partners ownership of partner heatmap by geo/segment assisting with partner engagement for Industry use cases TAM and Partner IP monetization scenarios with specific focus on development of new joint GTM business and commercial models with designated partners (primarily with System Integrators) that will scale to accelerate NOW growth to $20B.

At a business level you will be working with ServiceNow stakeholders to create and execute against our most pressing Healthcare Providers Industry personas and business imperatives. As a result the successful candidate will possess deep Healthcare Providers Industry knowledge and domain expertise program management skills ability to drive measurable outcomes with the partner ecosystem and should have a track record of demonstrated cross functional exec collaboration in a highprofile consulting/services/software organization that required securing consensus on key initiatives & priorities against targeted outcomes in a complex global high growth company. This individual will also need to be adept at internalizing the Global Partners and Channels op model principles to enable & accelerate NOW growth. You will be measured on Healthcare Providers Industry revenue you are able to drive by engaging with SI partners.

Primary focus:

Own and Drive Partner GTM strategy for HealthCare Providers Industry

Drive Sell with and Sellthrough revenue by working closely with SI partners

Global focus

Help identify ideate cultivate monetize and scale new Healthcare Providers Industry Offerings and Embedded Solutions that fundamentally transform the world of work. We classify partner Offerings as opportunities for a partners thought leadership IP to be coupled with the ServiceNow platform to create something net new to drive implementation or managed service revenue for partners and license revenue for ServiceNow.

Work very closely and collaboratively with ServiceNows Industry GTM team and Industry Product teams as key stakeholders.

Work closely and collaboratively with global & regional GPC staff and extended staff members to cross functionally align and vertically operationalize and localize the GPC global operating model principles initiatives and programs leveraging the following three globalgeo op model tenets.

Partner Segmentation/Coverage GTM Alignment & Governance as well as a consistent & predictable Joint GTM Engagement approach with SI partners.

Additional Responsibilities:

Drive measurable outcomes with the partner ecosystem through prioritized industry Offerings and Embedded Solutions across the Healthcare providers industry specifically offerings that address customer needs and drive revenue pipeline

Work strategically to identify new Healthcare and Life Sciences industry specific use cases and solutions with key partners and build the associated partner industry plan including joint GTM and marketing campaigns around key industry Offerings. This includes coordinating the successful of offerings launches with our broader GPC and Industry GTM teams to the global sales team.

Lead the effective collaboration of deal level strategies & tactics between field sales and partners at both new and existing customers to drive new logos & NNACV Partner Sourced Resell and Service Provider revenue.

Own and run joint business reviews and executive level QBRs with top 5 partners for the HealthCare Provider Industry.

Drive tight cross functional alignment across key internal stakeholders such as our industry GTM team product teams GPC global and regional teams.

Work collaboratively with partner execs along with the GPC leadership to jointly develop world class business plans with associated QBR governance & exec sponsorship to include committed targets & shared metrics.

Requirements:

Experience working at OR with Global System Integrators in building partnerships between System Integrators and Enterprise Software companies.

Professional experience and/or knowledge of the Healthcare and Life Sciences industry vertical and the associated partner ecosystem. Initial focus will be more on the Healthcare Providers Industry.

Sales mindset

Strong network of industry SMEs in both partner and client environments.

Ability to engage with partners in the sales cycle on joint must win pursuits/opportunities as well as facilitate cosell & codeliver opportunities with partners.

Strong business development experience and history of developing and executing partner gotomarket plans.

Ability to align localize and execute joint GTM strategy and multiyear business plans with targeted partners around industry Offerings with compelling joint GTM value propositions.

Clearly defined joint gotomarket initiatives with key NOWPartner global exec sponsors with key milestones and progress tracking metrics & associated rigor to inspect what we expect.

Work with regions to align with field sales presales enablement & services governance to ensure regional leadership input and feedback for ongoing refinement

Qualifications :

To be successful in this role you have:

• The ideal candidate will have 5 to 7 years experience with a Global Systems Integrator (GSI) Enterprise Software and/or Enterprise SaaS company enabling or driving industry specific solutions aligned to the Digital Transformation Journey that drive revenue & accelerated growth.
• Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry. 
• Solid background and domain expertise working directly in the Healthcare and Life Sciences industry is a key requirement for this role.
• Must be a team player that is goaloriented and confident with aptitude and desire to build highperforming teams. This individual must demonstrate an ability to get things done build consensus and resolve conflict in a highly collaborative manner.
• Diligent at measuring and communicating progress to achieve targeted business results identifying obstacles and associated remediation plans.
• The successful candidate will be adaptable and flexible able to work and thrive in a highly dynamic environment.
• Pastexperience and relationships with Global System Integrators Managed Service Providers ISV software vendors and experience with Cloud & SaaS Professional Service organizations required.
• Bachelors degree recommended; Consulting Experience preferred.

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

For positions in this location we offer a base pay of $137640 $227160 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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