Luxury Hotel Customer Advisor with Spanish and English
Luxury Hotel Customer Advisor with Spanish and English
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Overview
We are seeking a proficient Luxury Hotel Customer Advisor fluent in both Spanish and English. This role is crucial for crafting exceptional experiences for our luxury hotel clientele. As a key part of our team you will leverage your language skills and customer service prowess to provide distinguished service and support ensuring an unforgettable customer journey.
Qualifications :
Responsibilities
Deliver outstanding customer service and support for luxury hotel guests.
Communicate efficiently and professionally in both Spanish and English to address customer inquiries and requests.
Handle bookings reservations and other travelrelated services with precision and attention to detail.
Collaborate with hotel staff and stakeholders to fulfill guest needs and preferences.
Provide realtime solutions to customer issues and escalate complex inquiries as necessary.
Maintain a high level of product knowledge to offer accurate information and suggestions to guests.
Requirements and Qualifications
Fluency in Spanish and English both written and verbal.
Previous experience in customer service preferably in the hospitality industry.
Strong communication and interpersonal skills.
Ability to multitask and manage time effectively in a fastpaced environment.
Attention to detail and a commitment to delivering highquality service.
Problemsolving skills and the ability to adapt to changing customer needs.
Additional Information :
What We Offer:
A competitive salary and performancebased incentives.
Comprehensive training programs to help you succeed in your role and grow your career.
A vibrant and inclusive work culture that encourages innovation and teamwork.
Opportunities for career advancement within a leading global company.
Access to our employee assistance program and wellness resources.
A supportive and collaborative environment where your contributions are valued.
Join us at Sutherland and be part of a team where your skills and passion can drive exceptional service and innovative solutions. Apply today!
Will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
