Social Growth and Community Strategist I

The Social Growth & Community Strategist responsible for enhancing our brand presence through effective community management and growthdriving initiatives including leading our social advocacy program. In this role youll ensure UWM remains relevant and competitive in the social media landscape. Youll engage with audiences analyze opportunities manage risk build social communities and be a frontline voice of our brands.

If you are passionate about social media a fantastic communicator and talented at leveraging insights to grow and strengthen the brands this may be the perfect opportunity for you!

What You Will Be Doing:

• Leading community management across social media platforms
• Proactively engaging in social listening across forums moderating discussions and responding to comments messages and inquiries quickly to foster positive engagement
• Analyzing audience interests and behaviors to identify strategies and opportunities to build and nurture online communities
• Collaborating with brand owners and social strategists to increase community engagement and follower growth
• Leading UWMs internal social advocacy program by creating and managing content; encouraging and enabling team members to share our brands messages on their personal social media channels
• Developing and implementing community guidelines to ensure a safe and welcoming environment
• Monitoring key metrics to benchmark and measure community engagement metrics
• Conducting quarterly analyses of competitors social media strategies and community engagement efforts
• Continuously monitoring social media platform trends and new capabilities to identify opportunities for market differentiation; regularly communicating best practices

What We Need From You:

• Bachelors degree or greater in marketing advertising or a related field
• 2 years of experience in marketing as community management or a similar role
• Strong understanding of online community platforms social media tools and analytics
• Creative and strategic thinker
• Excellent communication writing and interpersonal skills with the ability to engage and build relationships with diverse audiences
• Works collaboratively with others to achieve goals
• Skilled in conflict resolution problemsolving and project management
• Thrives in a fastpaced environment maintaining a sense of urgency
• Ability to maintain confidentiality

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans Its all happening on UWMs campus where our awardwinning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

Its no wonder that out of our six pillars People Are Our Greatest Asset is number one. Its at the very heart of how we treat each other our clients and our community. Whether its providing elite client service or continuously striving to improve our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career youll feel the encouragement and support on day one. No matter your race creed gender age sexual orientation and ethnicity youll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons youll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical dental vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large stateoftheart fitness center including exercise classes such as yoga and Zumba various sports leagues and a fullsize basketball court
• Wellness area including an inhouse primarycare physicians office fulltime massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grabandgo snacks
• Inhouse Starbucks and Dunkin
• Indoor/outdoor caf with WiFi