Recruitment and Outreach Services Program Coordinator
Recruitment and Outreach Services Program Coordinator
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Job Description
About ECC:
Work Schedule:
Rate of Pay:
This position is a grade 15 with a minimum of $62418 and a midpoint of $83224. Salary offer will be commensurate with the education/experience in alignment with the Colleges compensation philosophy and the current CBA if applicable.
FLSA Status:
Grant Funded:
Job Summary:
An employee in this classification performs work of moderate difficulty coordinating student recruitment and admissions by guiding students through the enrollment cycle responding to inquiries answering calls assisting walkins organizing campus tours and oncampus events. The role collaborates with the Recruitment and Outreach Services team to meet enrollment goals and provide exceptional student service. Direction is received by the assigned manager
Required Knowledge Skills & Abilities:
- Bachelors degree (BA/BS) from fouryear college or university; or equivalent combination of education and/or experience.
- Three years experience in admissions student services or related field.
- Knowledge of transfer careertechnical ESL and GED/ABE programs the courses students take and how these programs prepare students for transfer and/or employment.
- Familiarity with the process from inquiry to enrollment to registration is crucial.
- Knowledge of what services are available and how students can access them.
- Basic understanding of financial aid application and awarding processes: This includes the Foundation scholarship process and knowledge of scholarship opportunities and associated processes.
- Ability to use PC/computer Microsoft Office student information and data management systems and other technologies and college systems.
- Strong interpersonal skills organizational skills and effective oral and written communication/public relations skills.
- Ability to relate to and work well with individuals from diverse backgrounds including different ages ethnicities educational and socioeconomic backgrounds.
- Personal integrity honesty and the ability to maintain confidentiality.
Desired Knowledge Skills & Abilities:
Masters degree
Bilingual
Essential Duties:
- Meet with students families and community members on campus and remotely to inform them of educational opportunities at ECC.
- Advise students of available services and resources at ECC and provide adequate followup to assist them through the enrollment process.
- Provide responsive and excellent customer service to students via phone email text chat and inperson walkins ensuring they successfully move through the enrollment process to registration
- Provide outreach to students assigned by the supervisor in accordance with department and college protocol.
- Develop coordinate and assist with various oncampus recruitment initiatives including events like campus visits Enrolling 101 information sessions and more.
- Act as a liaison with the Elgin Community College Foundation Financial Aid college personnel and other entities as assigned by the supervisor.
- Collaborate with supervisor and department colleagues to develop service and learning outcomes for recruitment activities.
- Create and implement methods to measure performance.
- Analyze results and modify practices to promote effective and efficient use of college resources
Other Duties:
- Perform other duties as assigned which pertain to the job description.
Physical Demands:
Light (up to 25 lbs occasionally or 10 lbs frequently)
Visual Acuity:
Close visual acuity (e.g. computer assembly)
Work Environment:
Moderate noise
Environmental Conditions:
Typical office or administrative
Current SSECCA Union Member Information:
The initial posting date for this position is 09/30/2024. Elgin Community College Support Staff Association (SSECCA) members that apply by 10/07/2024 and meet the posted minimum qualifications will receive full consideration.
Equal Employment Opportunity Statement:
Elgin Community College does not discriminate or tolerate discrimination against any member of its community on the basis of race color national origin ancestry sex/gender/gender identity age religion disability pregnancy veteran status marital status sexual orientation or any other status protected by applicable federal state or local law in matters of admissions employment or in any aspect of the educational programs or activities it offers.
In addition Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices educational opportunities and programs and services. If you need a reasonable accommodation for any part of the application and hiring process please notify the Colleges EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a casebycase basis.
Required Experience:
IC
Employment Type
Full-Time
