Systems Analyst
Systems Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
*ONLY Local Candidates in the South Georgia area Savannah. Ga area*. Hinesville Ga area Brunswick Ga area Statesboro Ga area. Hilton Head SC area Beaufort SC area
*MUST WORK ONSITE IN ASSIGNED COVERAGE AREA*
A Certification or Network CertificationRequired (MUST UPLOAD CERTIFICATION)
Pay rate: $30.00 per hour
JOB DESCRIPTION:
Imaging deployment & technical support of laptops desktops & peripherals to inhouse & remote customers. Configure & support desktop applications & ensure configurations comply with IT policies. Date backup & restore hardware surplus.
Provide onsite desktop support for customers located within assigned locations.
Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies procedures and rules.
Install & support network devices providing business critical service
Perform end user data backup and recovery ensuring attention to detail
Process surplus equipment according to established procedures proper sanitization of electronic equipment up to and including disk wiping to DoD standards.
Open/document/track problem tickets escalating to appropriate workgroups when required.
Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.
Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.
SKILLS:
- Vocational/Technical degree in computer applications computer technology or a closely related area from an accredited college Required
- Experience with troubleshooting network connectivity issues in both LAN and WAN environments Required 2 Years
- Experience imaging and deploying laptops Required 2 Years
- Experience providing desktop/laptop computer hardware support Required 2 Years
- Experience supporting Microsoft Outlook email client Required 2 Years
- Experience supporting Microsoft Office 2013 or higher Required 2 Years
- Experience supporting remote workers and troubleshooting VPN and remote technology issues Required 2 Years
- Experience with Bitlocker encryption antivirus and malware/spyware removal software Highly desired 2 Years
- A Certification or Network Certification MUST UPLOAD CERTIFICATION Required
- Experience with local and network printer troubleshooting and repair Required 2 Years
- Technical support experience in a Windows 10 PC environment Highly desired 2 Years
- Experience supporting Cisco VoIP phones and Jabber client Highly desired 2 Years
- Setup and install computers for New Hire OnBoardings and OffBoardings Required 2 Years
- Experience in an Active Directory Domain environment. Required 2 Years
Required Experience:
IC
Employment Type
Full Time
