Customer Service Officer
Customer Service Officer
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Job Alert
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Job Description
Does a Monday to Friday role appeal to you
Like working in a fun and collaborative team orientated environment where we help each other to succeed
Are you a Customer Service professional who cares about their customer brand and delivering a high level of service
If you answered Yes to all of the above we have an opportunity for a dedicated Customer Service Officer to complement the team in Bayswater.
- Free lunch once a week and monthly BBQs.
- We understand the value of flexibility and use technology and culture to support you and to help you work SMARTER
- Monday to Friday role from 8.00 am to 4.00 pm. Your overtime is guaranteed!
Join the Winner Best Workplace (MSO) 2024 Paint & Panel Shop Awards!
Unlock an Exceptional Career with Capital SMART!
At Capital SMART were not just leading the way in small to medium accident repair technology we are revolutionizing the industry! With over 1500 dedicated team members across Australia and New Zealand we continue to grow and innovate setting new standards of excellence in everything we do. Our partnerships are strong and our success is driven by the passion and commitment of our people.
When you join us youll receive more than just a job youll be part of a thriving company that invests in your future. We provide you with uniforms comprehensive training continuous career development ongoing support staff discounts flexible rostering and regular incentive programs to keep you motivated and rewarded.
Leadership That Puts You FirstOur leadership team is committed to your safety success and personal growth. Youll never feel unsupported with Capital SMART were here to help you shine.
The Opportunity Your Next Big Step!We are excited to offer an incredible opportunity for aCustomer Service Officerto join our vibrant team at Bayswater. As the first point of contact for our valued customers youll play a pivotal role in ensuring they receive toptier service and leave feeling confident that their car is in the best hands possible.
In this dynamic role youll have the chance to:
- Create a welcoming and customerfriendly environment.
- Assist customers upon arrival for assessments with a professional and caring approach.
- Manage customer interactions with precision and empathy ensuring they have a seamless experience from start to finish.
- Facilitate the return of vehicles postrepair addressing any questions or concerns along the way.
What Were Looking ForWere seeking someone with:
- Previous experience in a fastpaced customerfacing environment.
- A passion for delivering outstanding customer experiences in every interaction.
- Strong attention to detail and exceptional organizational skills.
- An ability to build rapport with customers in person and over the phone.
- A team player who thrives in a collaborative setting.
- A valid drivers license and your own vehicle.
- Full Australian working rights.
Why Youll Love Working With Us
- Recognition & Rewards: Enjoy weekly team lunches and monthly celebrations to acknowledge your hard work.
- Career Growth: Receive continuous training and mentorship from both management and your colleagues.
- Referral Bonus: Earn rewards for recommending friends to join the team.
- Exclusive Discounts: Access discounts on parts tools and more.
- Uniforms Provided: Look the part with a full uniform package.
- Support When You Need It: We offer 24/7 professional counselling for team members and their immediate families.
We are more than just a company; we are a community that celebrates the individual strengths of each team member. At Capital SMART we focus on what makes you unique and help you build a fulfilling longterm career.
Capital SMART is an equal opportunity employer.Were committed to creating a diverse inclusive environment where all qualified applicants are considered regardless of gender age religion national origin disability or sexual orientation.
If you have the drive passion and talent to succeed your future is waiting at Capital SMART.Apply now!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
