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Minimum Qualifications (Education and Experience):
The knowledge skills and abilities of this position are normally attained through combination of education and experience equivalent to high school diploma or equivalency and at least 1 year of jobrelated experience. Other combinations of education and experience will be considered on a casebycase basis. 1 year jobrelated college or vocational training in business or public administration office management park or natural resources management accounting tourism marketing communications or other related degrees is preferred.
Please remember to attach the required document Cover Letter that includes an overview of relevant experience and why you would excel in this position. Applications missing the requested document will be considered incomplete and may not progress further in the process. Documents not requested will not be considered in the recruitment process. The State Application is not a substitute for a Resume. This position closes at 11:59 PM Mountain Time on March 23 2025. You must apply through the State of Montana Career site.
Special Information:
Identity of applicants who become finalists may be released to the public if the Department deems it necessary. Employees who exceed 1040 hours in a calendar year are also provided health dental and life insurance. Other benefits include retirement paid vacation sick and holidays. This position may be covered by a VEBA (Voluntary Employee Beneficiary Association).
A successful applicant will be subject to a background investigation.
This position is based in the Flathead Lake Ranger Station located in the Wayfarers Unit of Flathead lake State Park. This is a seasonal position that will work parttime from late April through September annually. With time potentially extending into October or early April with less hours. This position will work Saturday Sunday and Wednesday. Some physicallabor is required; must be able to lift 30 lbs. The majority of work is sedentary and is performed in an office environment. The position may require some travel and participation in meetings.
This position is based in the Flathead Lake Ranger Station located in the Wayfarers Unit of J:lathead lake State Park. This is a seasonal position that will work parttime from late April through September annually. Wth time potentially extending into October or early April with less hours. This position will work Saturday Sunday and Wednesday. Some physic.ii labor is required; must be able to lift 30 lbs. The majority of work is sedentary and is performed in an office environment. The position may require sorne travel and participation in meetings.This position requires an effective working knowledge of basic administrative skills including but not limited tc;.word processing business communication); electronic and manuc1I filing spreadsheet and dc1tabase program utilization electronic cash register operation first aid/ CPR/ AED and basic park maintenance functions. Must be proficient in the use of grarnmar spelling and punctuation and sentence structure. Must hc1vc eKccllent organizational skills and be able to communicate effectively orally and in writing. Ability to develop use and m;iintain directories personnel lists and other park or tourism related guides and reference materials. Must have knowledge of bookkeeping and record keeping. Must be able lo follow written c1nd verbal instructions.
Must possess or gain quickly a working knowledge including site location and available recreational opportunities for public recreational sites in the regions jurisdiction. These include state parks fishing access sites wildlife management areas forested lands and major waterways.
Must be able to establish positive working relationships with coworkers and the public. Must be able to effectively deal with angry individuals who are dissatisfied with Montana State Park policies and actions. Ability to understand and effectively explain Park Parks Division and Department policies and regulations to the general public. Ability to use tact courtesy poise alertness and good judgment in public contacts.
Those who advance to the second stageof this process will be asked lo complete online proficiency and aptitude tests focusing on customer service and computer skills.
Job Duties:
Customer service is a primary job duty of this position. As such the incumbent is expected to provide excellent customer service while performing the following duties: providing written and verbal information to visitors responding to park emails and phone messages operating the campground reservation program aiding recreation technicians inthe operation of the reservation program and staffing the Wayfarers Entrance Station. When working in this position the incumbent must quickly gain a sound workingknowledge of Park Parks Division and Department policies and procedures and an indepth understanding of the areas tourist attractions.
The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agencys HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.Full Time