Case Worker
Case Worker
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Job Description
HANAC Inc. originally founded by George Douris as the Hellenic American Neighborhood Action Committee is a New York Citybased multifaceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City.
TheCase Worker forExtended Services will assist the Program Director with implementing program policies to the clients and in carrying out the following tasks:
Rate of pay: $18.00
Required work schedule: MONDAYFRIDAY 9 AM2:30 PM 28 HOURS/WEEK)
Responsibilities include but are not limited to:
- Making telephone calls to senior citizens who are homebound to maintain friendly contact and perform needs assessment
- Engaging in individual visits with clients accepted into the program to assess their situation and address any concerns they may be experiencing
- Exhibiting a great degree of understanding empathy and knowledge of issues affecting seniors
- Providing listening skills and strong limitsetting abilities
- Engaging in monthly supervision meetings with program supervisor (or director) to discuss the status of client caseload and report any deterioration in a clients physical emotional or environmental condition as well as any other issues affecting seniors.
- Assisting senior citizens with interpreting forms notices entitlement and benefit housing requirements completing applications and writing letters as needed
- Developing and maintaining service worker logs that document time spent with each client and important information related to the service provided. Must be capable of imputing this information into a computer data system.
- Conducting followup activities to assure proper delivery of services/benefits
- Referring the elderly to local service providers and city agencies to obtain benefits/services as needed
- Escorting the clients to appropriate city agency if needed for language translation and/or to ensure proper care and assistance is provided.
- Properly following emergency procedures and guidelines in case of an accident/incident onsite and collaborating with the Program Director in terms of taking appropriate action
- Attending regular inhouse and/or outside training seminars or workshops to obtain a greater knowledge of the changes in policies and laws affecting seniors and services provided to them.
Qualifications:
- High school diploma required.
- Experience in social services preferred.
- Fluency in Spanish (written and spoken) required;
- Must be proficient in data entry (MS Office Word Excel)
Benefits Offered:dental vision403b vacation sick
Required Experience:
Junior IC
Employment Type
Part-Time
