Quality Enhancement Support Team Review Specialist 44612
Quality Enhancement Support Team Review Specialist 44612
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$ 6339 - 9178
1 Vacancy
Job Description
Job Requisition ID:44612
Closing Date/Time: 03/17/2025
Agency:Department of Children and Family Services
Class Title:MANAGEMENT OPERATIONS ANALYST II 25542
Salary: Anticipated Starting Salary: $6339/monthly (step 1b); Full Range $6339 $9178
Job Type: Salaried
Category:Full Time
County: St. Clair
Number of Vacancies: 1
Plan/BU:RC062
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Posting Identification Number44612
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our toptier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Illinois Department of Children and Family Services is seeking an organized professional and results oriented individual with strong clinical assessment and thinking skills to serve as Qualitative Case Reviewer. Under direction this position will coordinate and conduct evaluations of Department programs and services to include child protection resources and child welfare operations. The position will conduct comprehensive reviews of case records court reports progress reports external evaluations assessments etc. The position will also interview casespecific internal and external stakeholders to evaluate the overall quality of services being provided and achievement of outcomes to children and families served by the Department and communitybased partners. Additionally the position will synthesize information resulting from case record reviews and interviews into a coherent comprehensive accurate story about each case reflecting the needs of individuals served and whether those needs were met. This position provides a great opportunity for someone who is interested in playing a role in ensuring that quality services are provided to children and families served by the Department. DCFS offers a competitive compensation plan excellent benefits and a pension program. The ideal candidate for this position will have excellent writing skills the ability to accurately clearly and concisely present the facts of the case and the ability to defend his/her position on whether outcomes are being achieved. The ideal candidate must also have high expectations for casework practice and the achievement of outcomes for children and families. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.
Essential Functions
- Serves as Quality Enhancement Support Team Review Specialist
- Provides regular case consultation in meetings with managers field supervisors caseworkers and investigators making recommendations to address negative trends and performance deviations and to facilitate greater consistency and continuity throughout the life of the case
- Creates individual team profiles of assigned Department teams on a quarterly basis including information on both work processes and outcomes
- Provides input and makes recommendations to the Field Review Supervisor relative to policies procedures and/or rules impacting field review and operations
- Identifies to management those benchmarks timelines or indicators found to be out of compliance
- Attends and provides input into various meetings
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications
- Requires knowledge skill and mental development equivalent to completion of four years college supplemented by a masters degree in business or public administration with coursework in areas such as economic theory accounting and finance organizational theory and operations research
- Requires three years of progressively responsible professional experience in management operations analysis
Preferred Qualifications
- 3 years of professional experience working with and counseling families and children in child welfare services child protective investigations or child welfare licensing services
- Completion of a masters degree in social work or a related human services field
- 3 years of experience navigating an electronic case record system and utilizing the Microsoft Office Suite of products in an office setting in a public or private organization
- 3 years of professional experience in a public or business organization utilizing extensive knowledge of the application and conduct of management studies
- 3 years of professional experience in a public or business organization utilizing the ability to analyze problems and develop systems of action
- 3 years of professional experience in a public or business organization utilizing the ability to present ideas clearly both orally and in writing
- 3 years of professional experience in a public or business organization utilizing the ability to work closely with staff and management professionals in planning and developing assignments and conducting management studies
Conditions of Employment
1. Requires ability to pass a background check.
2. Requires ability to travel in the performance of duties. Requires appropriate valid drivers license.
3. The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
About the Agency
DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort from receiving hotline calls to reaching family reunification or foster care and adoption children and families are our focus.
Work Hours: Monday Friday 8:30am 5:00pm
Work Location: 7650 Magna drive Suite 125 Belleville Illinois 62223
Supervisor:Bettie Alvin
Agency Contact:
Posting Group: Social Services
This position DOES NOT contain Specialized Skills (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of theIllinois.jobs2web homepage in the blue ribbon.
NonState employees should log in on the using the View Profile link in the top right of theIllinois.jobs2web homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
NonState employees: on Illinois.jobs2web click Application Procedures in the footer of every page of the website.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
