Adult Social Care Financial Assessment Officer
Adult Social Care Financial Assessment Officer
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GBP 20001 - 30000
1 Vacancy
Job Description
Liberata is committed to creating opportunities for its employees its clients and its shareholders. Our employees are motivated and we realise their potential challenging them to learn and to embrace change.
Our passion for process and an intense client focus ensures that we deliver an awardwinning service.
A permanent fulltime role has arisen for an Assessment Officer working with the Financial Assessment Team responsible for the delivery of an effective financial assessment service for residential and nonresidential adult social care service users.
Key tasks and responsibilities:
- Deal with correspondence and telephone calls from external customers their relatives and internal customers in a timely manner.
- Updating the Financial and Client Management information systems accurately and in a timely manner.
- Work with colleagues in a professional manner to meet company standards achieve quality levels and comply with contractual targets and deadlines.
- Responsible for promoting excellent customer care.
- General administration as required including providing cover for other roles within the Single Financial Assessment Unit.
- Any other duties as required commensurate with grade and responsibility at any location within which the business requires.
Essential Skills and Attributes:
- Experience of using the ContrOCC & Liquid Logic (Finance Module) database preferred
- Experience of working within an Adult Social Care environment.
- Experience of dealing with assessments preferably within Adult Social Care.
- Understanding of the basic requirements of the 2014 Care Act.
- Strong numeracy skills GCSE Maths at grade C or above.
- Excellent oral and written communication skills GCSE English at grade C or above.
- Good IT skills encompassing the ability to use Microsoft Excel Word and Outlook.
- Excellent attention to detail with the ability to work to a high degree of accuracy whilst being able to organise and prioritise workload even when under pressure.
- Excellent financial awareness with a strong customer focus.
- Ability to communicate clearly and logically to our customers. Patience and understanding especially when communicating with any vulnerable customers.
The Company
Liberata is a leading business service provider to public and private sector organisationsthroughout the UK.We pride ourselves in revolutionisingour clientsoperations using our expertiseand innovative solutions across a wide range of services including Revenues & Benefits Finance and Accounting HR & Payroll and Customer Services.Our aim is to work in partnership with our clients to assistthem in becoming more efficient; leveragingour best in classbusiness process outsourcing and operational transformation expertise.
Liberata is committed to creating opportunities for its employees its clientsand its shareholders.Our passion for process and an intense client focus ensures that we deliver an award winningservice and our entire workforce are encouraged to demonstrateour company values.
Liberata aims to give each employee the opportunity to make a real difference; be involved in shaping the growth of the business and encourage you to try new things! If you are hardworking enthusiasticand seeking a challenge we are the organisationfor you.
The Benefits
Liberata will provide the opportunity for you to develop your skills and experience with a leading supplier of services and software to public and private organisations across the UK.
For the full list of benefits please click here but below is a taste of what we offer:
Life
assurance
Equivalent to 4 times annual salary
pension
scheme
Contribute up to 6 and the company will match the contribution
Professional development
Support towards gaining professional qualifications
Reward
scheme
A wide range of benefits rewards and discounts
Documents
Required Experience:
Unclear Seniority
Employment Type
Full-Time
